Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Vlahos

Elizabeth,PA

Summary

Visionary leader, accomplished, and energetic technical sales professional with over a decade of experience in the HVAC/R industry. Embracing customer service excellence, and in removing obstacles to team and corporate success with a proven track record. Entrepreneurial and growth-focused mindset.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hvac Instructor

All State Career
West Mifflin, Pa
05.2024 - Current
  • Provided individualized instruction to students to improve their academic performance.
  • Conducted lectures, demonstrations and group activities in order to enhance learning experience.
  • Monitored student behavior in order to maintain an effective teaching environment.
  • Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
  • Maintained accurate records of attendance, grades and assessments for all students in the course.
  • Planned laboratory experiments that would reinforce concepts taught during lectures or seminars.

Field Supervisor

J&A
West Mifflin, Pa
11.2022 - 05.2024
  • Developed successful resolutions for issues that arose during field operations.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assisted teammates with sales processing tasks to meet daily sales goals.
  • Monitored key performance indicators for a team of selling technicians.

Lead Selling Technician

J&A
West Mifflin, PA
01.2022 - 11.2022
  • Identified, diagnosed, and resolved complex customer service issues.
  • Assisted in the design of new products or modifications to existing products for improved performance.
  • Built Value to improve customer experience.
  • Applied systematic sales processes to maximize conversion rate.
  • Representative for safety committee.
  • Maintained records of repairs, calibrations, and tests performed on equipment.

Selling Technician

Kellam Mechanical
Virginia , Beach
03.2019 - 12.2021
  • Conducted preventive maintenance procedures according to established schedules.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications..
  • Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
  • Serviced units to residential and commercial heating and air conditioning customers.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.

Hvac Service Technician

Calfo Home Services
Pittsburgh , Pa
09.2013 - 02.2019
  • Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
  • Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
  • Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
  • Identified potential issues with existing HVAC-R systems before they became major problems.
  • Maintained records of customer service calls including type of work performed, time spent on job site, materials used.
  • Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.

Education

Associate of Science - Hvac

Pittsburgh Technical College
Oakdale, PA
01-2015

Course Completion - Heavy Equipment Operator

Pittsburgh Institute of Aeronautics
West Mifflin, PA
10-2012

Skills

  • EPA - Universal
  • Service Titan
  • Wrightsoft
  • SBE & Nextstar
  • Leadership
  • Customer Service Excellence
  • MIcrosoft office, analytics, inventory tracking
  • Project Management
  • Time Management
  • Business Development

Certification

  • Pittsburgh Technical Institute-HVAC
  • Industry Competency Exam
  • Heavy Equipment
  • Certificate of completion from North Carolina Technical Training Institute for duct design
  • EPA Universal
  • EPA Proctor

Timeline

Hvac Instructor

All State Career
05.2024 - Current

Field Supervisor

J&A
11.2022 - 05.2024

Lead Selling Technician

J&A
01.2022 - 11.2022

Selling Technician

Kellam Mechanical
03.2019 - 12.2021

Hvac Service Technician

Calfo Home Services
09.2013 - 02.2019

Associate of Science - Hvac

Pittsburgh Technical College

Course Completion - Heavy Equipment Operator

Pittsburgh Institute of Aeronautics

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Timothy Vlahos