Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Wallace

Youngstown,OH

Summary

Hardworking person skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Experienced employee with over 25 years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Ambitious, career-focused, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Hardworking and passionate with strong organizational skills eager to secure entry-level [Job Title] position in clerical environment. Ready to help team achieve company goals.

Overview

49
49
years of professional experience

Work History

Videographer

Securcorp
Dubuque, IA
08.2021 - 11.2021

rove the facility and video site and activity

Correction Officer

NYSDOCS
Gowanda, NY
09.1989 - 07.2017
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Routinely counted inmates and in response to potential security breaches.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Mitigated risks and emergency response delays by monitoring weapon inventory controls.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Automated document flow by ensuring log books and medical files were maintained with 100% accuracy.
  • Executed on-time and under-budget project management on customer service issues for senior leadership.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Strengthened emergency response protocols by conducting emergency scenarios and quarterly drills and assessing results.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Oversaw and maintained custody of inmates in maximum security.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Led inmate work crews completing maintenance, construction, farming and operations activities.
  • Authored incident reports for management on violations and discrepancies.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Used [Software to document facility and prisoner information, including prisoner identification, charges and inmate disturbance incidents.
  • Delivered on time and under-budget project management to resolve customer service issues for senior management.
  • Patrolled [Number]-square foot facility and work areas to complete headcounts of inmates.

Security Supervisor

Huffmaster Crisis Response
Detroit, MI
05.2005 - 10.2013

supervise labor dispute crew. both security and workforce

Ramp Coordinator

Continental Airlines
Houston, TX
03.1983 - 09.1989

Loading and unloading baggage on incoming and outgoing flights!

Operational Clerk

US Army Fort Hood
Ft. Hood , TX
03.1977 - 03.1983
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Reviewed order data to verify transactions and shipping dates.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Appraised and 0peration information to give customers appropriate answers regarding all matters.
  • Coordinated travel arrangements for senior staff, such as setting appointments and securing transit and lodging accommodations.
  • Strategically distributed administrative tasks amongst senior staff and provided guidance to promote performance.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Organized and readied all reports compiled from leads and data for submission to seniors.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Entered all data using , following procedures to keep information private.
  • Supported staff on special assignments, including projects, through action.
  • Edited documents to keep all company materials free of grammar errors.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Education

Associate of Arts - Rural Sociology

SUNY Buffalo State
Buffalo, NY
05.1993

Skills

  • Conduct Reporting
  • Facility Inspections
  • Public Safety
  • Emergency Response Security Checks
  • Incident Reporting
  • Occupational Hazard Mitigation
  • First Aid Certification
  • Crisis Intervention
  • Rule Enforcement
  • Conflict Resolution
  • Decisiveness
  • Administration and Management
  • Conduct Monitoring
  • Ethics
  • Recordkeeping
  • Negotiation
  • Self-discipline
  • Sound Judgment
  • Resilience
  • Time Management

Timeline

Videographer

Securcorp
08.2021 - 11.2021

Security Supervisor

Huffmaster Crisis Response
05.2005 - 10.2013

Correction Officer

NYSDOCS
09.1989 - 07.2017

Ramp Coordinator

Continental Airlines
03.1983 - 09.1989

Operational Clerk

US Army Fort Hood
03.1977 - 03.1983

Associate of Arts - Rural Sociology

SUNY Buffalo State
Timothy Wallace