Timothy Walsh
Newtown,CT
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Banquet Server/Conference Service Staff Member
Heritage Hotel
Southbury
03.2025 - Current
- Developed strong relationships with clients, enhancing repeat business through personalized service experiences.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Monitored dining areas for cleanliness, promptly addressing any issues to maintain a welcoming environment.
- Collaborated with kitchen staff to coordinate timely meal service for large events.
- Managed audiovisual equipment, facilitating seamless presentations and workshops for attendees.
- Coordinated event logistics, ensuring timely setup and breakdown of conference spaces.
- Collaborated with catering teams to deliver high-quality food service during events.
- Developed strong relationships with vendors, securing reliable services and supplies for events.
Line/Prep Cook
Clean Eatz
Newtown
09.2024 - 03.2025
- Responsibilities: Prepare and cook food for in-house orders, prep food for the line, helped fill out meal plan orders, cleaning and upkeep of the kitchen and all plateware/utensils
Journeyman Carpenter and Journeyman Tiler
Hollywood Tile & Carpet
04.2013 - 09.2024
- Enhanced workflow efficiency by streamlining material procurement processes.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Planned and executed work with proper tools and materials to maximize productivity.
- Utilized advanced woodworking techniques to produce intricate designs that met or exceeded client expectations.
- Installed various types of tiles, ensuring precise alignment and optimal aesthetics.
- Managed tile layout designs to enhance spatial functionality and visual appeal.
Front Desk/Maintenance
Comfort Inn and Suites
Danbury
02.2024 - 05.2024
- Managed guest check-in and check-out processes efficiently, ensuring a seamless experience for all visitors.
- Handled guest inquiries and resolved issues promptly, enhancing overall customer satisfaction.
- Conducted routine inspections of facilities to identify maintenance needs and ensure safety compliance.
- Operated various power tools and equipment for repairs, installations, and general maintenance tasks.
Deli Clerk/Hot Line Cook
Caraluzzi Market
Newtown
09.2023 - 03.2024
- Managed deli operations, ensuring product quality and freshness.
- Trained new staff on food safety protocols and customer service standards.
- Prepared high-quality dishes in fast-paced environment, ensuring adherence to recipes and presentation standards.
- Collaborated with kitchen team to streamline food preparation processes, enhancing overall efficiency.
Server
Amber Room Colonnade
Danbury
12.2022 - 09.2023
- Delivered exceptional service during high-volume banquets, ensuring guest satisfaction and comfort.
- Set up and dismantled banquet rooms, adhering to organization standards for layout and presentation.
- Trained new servers on best practices for food service and customer interaction techniques.
Education
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZ01-2028
Associates - Hospitality Hotel Management
Connecticut State Community College
Waterbury, CT05-2024
High School -
Newtown High School
06-2016
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Adaptive problem solving
- Physical coordination
- Clear communication
- Event setup
- Hospitality service expertise
- Safe food handling
- Service prioritization
- Arranging banquet hall
Certification
ServSafe: Food Protection Manager Certification
Timeline
Banquet Server/Conference Service Staff Member
Heritage Hotel
03.2025 - Current
Line/Prep Cook
Clean Eatz
09.2024 - 03.2025
Front Desk/Maintenance
Comfort Inn and Suites
02.2024 - 05.2024
Deli Clerk/Hot Line Cook
Caraluzzi Market
09.2023 - 03.2024
Server
Amber Room Colonnade
12.2022 - 09.2023
Journeyman Carpenter and Journeyman Tiler
Hollywood Tile & Carpet
04.2013 - 09.2024
Bachelor of Science - Business Management
University of Phoenix
Associates - Hospitality Hotel Management
Connecticut State Community College
High School -
Newtown High School
Servsafe Food Protection Manager Certiifcation
An accredited, supervisory-level credential needed to verify advanced knowledge in preventing foodborne illness, proper food storage, and sanitation.