Timothy Ware
Pinellas Park,FL
Summary
Accomplished Treasury Analyst with a proven track record at Franklin Templeton Investments, showcasing expertise in cash management and a keen attention to detail. Excelled in automating treasury functions, reducing operational errors by and enhancing financial reporting accuracy. Skilled in multitasking and fostering team efficiency, consistently delivering results beyond expectations.
Overview
30
30
years of professional experience
Work History
Treasury Analyst
Franklin Templeton Investments
01.2000 - Current
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
- Communicated with bank members and auditors on accuracy and timeliness of financial reports.
- Implemented automation solutions for various treasury functions, enhancing accuracy while reducing manual workload demands on staff members.
- Presented forecasting and financial reports to corporate executives and clients.
- Streamlined treasury operations, implementing efficient processes to improve productivity and reduce operational errors.
Claims Representative Associate
Allstate Insurance Co
10.1998 - 12.1999
- Collaborated with legal teams to successfully defend against fraudulent claims.
- Reviewed policy documents to determine appropriate coverage levels for each individual case, ensuring fairness in settlement decisions.
- Provided excellent customer service by addressing concerns and answering questions promptly and professionally.
- Educated policyholders on coverage details and assisted them in understanding their benefits.
Customer Service Representative
Visitor Services
01.1998 - 05.1999
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Senior Counselor
Carlton Manor Inc
10.1994 - 05.1998
- Reviewed organizational policies related to mental health services regularly, ensuring compliance with legal requirements while advocating for client-centered approaches where needed.
- Mentored junior counselors by offering guidance on clinical practice standards, ethical considerations, and self-care strategies for maintaining work-life balance as professionals in the field of mental health counseling.
- Facilitated group therapy sessions, fostering a sense of community among participants.
- Educated clients about available resources, both within the organization and externally, to support their journey towards wellness.
Education
Bachelor of Science - Home Economics
University of Wisconsin - Madison
Madison, WISkills
- Cash Management
- Microsoft Excel proficiency
- Forecasting Accuracy
- Attention to Detail
- Multitasking
Timeline
Treasury Analyst
Franklin Templeton Investments
01.2000 - Current
Claims Representative Associate
Allstate Insurance Co
10.1998 - 12.1999
Customer Service Representative
Visitor Services
01.1998 - 05.1999
Senior Counselor
Carlton Manor Inc
10.1994 - 05.1998
Bachelor of Science - Home Economics
University of Wisconsin - Madison
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