Timothy Waychunas
Elmhurst,IL
Summary
I’m seeking a full-time position that offers professional challenges utilizing my vast knowledge and skills in many different areas. I have lots of experience in customer service, driving (Chicago and Milwaukee), troubleshooting experience, as well as knowledge of fixing small electronics. I am and father of 2 , an army veteran, and animal owner/lover. Also have a large knowledge of construction and woodworking (tools and such).
Thank you for your time and hope you’re having a great day.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Customer Service Technician
Eco-Rental Solutions
03.2023 - 12.2023
- Calibrated environmental testing equipment
- Repaired environmental sampling equipment
- Input orders and answered phones
- Key carrier
- Driver
- Cross-trained and provided backup support for organizational leadership.
CSR / Driver / Lead Technician
US Environmental Rental
10.2017 - 12.2022
- Environmental equipment rental and sales house where I:
- Phones and sales and customer relations
- Servicing of company owned equipment
- From Honeywell/RAE, QED, TSI, IN-SITU and many more
- Servicing of client owned equipment
- Fugitive dust control
- Remote/wireless monitoring stations
- Extracting data from equipment
- Troubleshooting
- Clients trainings with a multitude of different types of equipment
- Calibrating of life saving equipment
- Non destructive testing trained, XRF
- Logistics; tracking shipments and routing driver(s)
- Loading and unloading of trucks
- Delivery driver
- Key carrier
- Office safety person; kept all SDS and such forms
Animal Caretaker and rehabilitation
Camels And Friends
06.2017 - 09.2017
- I volunteered here for 3 months
- There's my duties where to clean up after after and feed a wild variety of animals
- As well as fix cage and pasture fences.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
- Trained rescued wild animals to help with adjustments into captivity.
Warehouse Associate/Delivery Driver
Revere Electric Supply
03.2014 - 06.2017
- Load and unload trucks for deliveries
- And deliver product to consumers in a timely manner
- And offer customer service to all customers
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Managed customer inquiries and complaints in polite and professional manner.
Soldier
Army Reserve
08.2009 - 04.2017
- Infantry
- S-3/2
- Strong attention to detail
- Trained new recruits
- Set up radio communications
- Learned to work in a group or by self
- Handled confidential information
- Drove and maintained Humvee
- Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
- Risk-assessed environments and implemented appropriate security measures.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in conflict resolution among subordinates, equals and superiors.
Sales Floor/Market Team Member
Target
10.2010 - 09.2015
- Store signing and price adjustments
- Maintained freshness of food products
- Training of new employees
- Maintained and stocked merchandise in several departments
- Handled cash register transactions
- Maintained clean work environment
- Maintained inventory of products and ensured they were accurate
- Provided great customer service
- Ensure customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended accessories and complementary purchases to boost revenue.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Warehouse Associate
Wheel-1/The Wheel Group
03.2012 - 02.2014
- Driver
- Delivered product around Chicagoland and Milwaukee area
- Unloaded truck
- Logistics
- Material handling
- Mounted and balanced tires and rims
- Organized shipments for UPS and FedEx delivery
- Provided great customer service and ensured customer satisfaction
- Maintained product in the warehouse in an orderly fashion
- Maintained inventory of products and ensured they were accurate
- Maintained clean work environment
- Handled cash payments from clients.
Driver/Warehouse Associate
Image Sign and Lighting/Gabco Enterprises
08.2006 - 10.2008
- Delivered products to clients.
- Handled client payments
- Material handling
- Logistics
- Manufactured lighting fixtures
- Installed lighting fixtures
- Maintained clean work environment
- Handled all shipping of products to clients through UPS/FedEx
- Maintained inventory of products and ensured they were accurate
- Key carrier
Seasonal Order Picker
Coca - Cola Enterprise
03.2006 - 09.2006
- Seasonal Order Picker
- Completed soft drink order
- Material handling
- Maintained clean work environment
- Operated hydraulic fork lift.
Warehouse Associate
AJR International
08.2004 - 01.2006
- Packaged and un-packaging of products
- Cleaned and maintained circuit boards to OEM standards
- Material handling
- Loading and unloading of skids from trucks
- Testing of re manufactured products
- Maintained inventory of products and ensured they were accurate
- Maintained a clean work environment.
Sales Clerk
Amlings Flowerland
12.2002 - 12.2005
- Provided customer service to customers
- Handled all customer transactions
- Arranged flower displays and product
- Routed driver's daily route
- Watered plants in garden center
- Helped customers load their car
- Unloaded store shipments of product
- Maintained clean work environment
- Maintained inventory of products and ensured they were accurate
Education
Aviation Management And Operations
Lewis University
Associate in General Studies - General Studies
College of DuPage
09.2012
Diploma -
York Community High School
Elmhurst, IL06.2003
Skills
- Logistics (10 years)
- Shipping And Receiving (10 years)
- Forklift Operator (10 years)
- Driving (10 years)
- Teamwork (10 years)
- Answering Phones (10 years)
- Animal care (10 years)
- Troubleshooting (10 years)
- Environmental Services (5 years)
- Blogging (5 years)
- Video Production (4 years)
- Installations (10 years)
- Manufacturing Experience (4 years)
- Maintenance (5 years)
- Driving Experience (10 years)
- Driver's license (10 years)
- Tire Service
- Materials Handling (10 years)
- Oil Change
- Video Editing
- Automotive Repair
- Branding
- Mechanic Experience
- Vehicle Maintenance
- Filming
- Adobe Photoshop
- Inventory Control (10 years)
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Photography
- Military Experience
- OEM
- Help desk
- Content development
- Non-destructive testing
- Social media management
- Public relations
- Office Equipment Proficiency
- Warehousing Functions
- Order Processing
- Store Maintenance
- Customer Relationship Management
- Data Evaluation
- Shipping Procedures Understanding
- Customer Relations
- Stocking and Replenishing
- Fleet Dispatching
- Order Fulfillment
- Staff Training
- Retail Sales Customer Service
- Microsoft PowerPoint
- Stockroom Procedures
- Receiving Support
- Delivery Scheduling
- Critical Thinking
- Quality Control
- Call Center Operations
- Materials Transport
- Customer Consulting
- Money Handling Abilities
- Technical Support
- Recordkeeping Strengths
- Product Organization
- Problem-Solving Ability
- Research
- Filing
- Documentation
- Subtraction and Addition
- Customer Needs Assessment
- Customer Service and Assistance
- Troubleshooting Methods
- Customer Care
- Component Replacements
- Creative Solutions
- Equipment Installation
- User Experience
- Product Selection
- Installations and Repairs
- Collecting Specimens
- Inventory Management
- Staff Support
- Emergency Service Management
- Sales and Upselling
- Document and Records Management
- Calm and Professional Under Pressure
- Investigate Claims
- Cultural Awareness
- Customer Data Confidentiality
- Administrative and Office Support
- First-Tier Technical Support
- Policy and Procedure Adherence
Certification
- RAE repair
- Driver's License
- Forklift Certified
- Secret Clearance
- NBC training - September 2008 to Present
- Xrf non destructive training - August 2018 to Present
- Envizor Dust monitoring training course - June 2021 to Present
Additional Information
- Skills:
- Familiar with Windows Microsoft Word, WordPerfect, Adobe Photoshop, PowerPoint
- General first aid.
- Strong interpersonal and problem solving skills.
- Good self-management and organization.
- Team player
- Strong attention to detail.
- Ability to express ideas clearly in both written and verbal communication.
- Fork lift driving experience
- Strong work ethic
Languages
English - Fluent
Personal Information
- Military Service Branch: Army
- Military Service Rank: E-4
Awards
Employee of the month - May 2016 Target
Employee of the month - October 2021 U.S.E.
Employee of the month - July 2020 U.S.E.
Employee of the month - March 2021 U.S.E.
Wall of fame - November 2022 U.S.E.
Timeline
Customer Service Technician
Eco-Rental Solutions
03.2023 - 12.2023
CSR / Driver / Lead Technician
US Environmental Rental
10.2017 - 12.2022
Animal Caretaker and rehabilitation
Camels And Friends
06.2017 - 09.2017
Warehouse Associate/Delivery Driver
Revere Electric Supply
03.2014 - 06.2017
Warehouse Associate
Wheel-1/The Wheel Group
03.2012 - 02.2014
Sales Floor/Market Team Member
Target
10.2010 - 09.2015
Soldier
Army Reserve
08.2009 - 04.2017
Driver/Warehouse Associate
Image Sign and Lighting/Gabco Enterprises
08.2006 - 10.2008
Seasonal Order Picker
Coca - Cola Enterprise
03.2006 - 09.2006
Warehouse Associate
AJR International
08.2004 - 01.2006
Sales Clerk
Amlings Flowerland
12.2002 - 12.2005
Aviation Management And Operations
Lewis University
Associate in General Studies - General Studies
College of DuPage
Diploma -
York Community High School
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