Timothy Williams
Security Supervisor
Chicago,IL
Summary
Dynamic security professional with extensive experience at Allied Universal Services, excelling in loss prevention and conflict management. Proven ability to deter crime and ensure safety through effective monitoring and leadership. Skilled in CCTV operations and inventory control, committed to maintaining a secure environment while delivering exceptional customer service. Seasoned Security Officer with a background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and the ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency. Protective security guard with several years of experience working to promote the safety of people and premises in the assigned area. Expertise in controlling exits and entrances, and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of security operations and safety practices.
Overview
25
25
years of professional experience
4
4
Certification(P.E.R.C. Card)
Work History
Security Officer
Allied Universal Services
Chicago, US
04.2021 - 12.2024
- Overnight security officer.
- Monitoring the movement and activity of everyone during the night.
- Monitored security cameras to identify and respond to suspicious activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Answered the phones.
- I watched CCTV cameras.
- Escorted guests and clients to specified areas.
- I worked at the front desk of the loading dock.
- I opened the back door for employees to enter the facility.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
Overnight Supervisor/Front Desk Receptionist/Office Manager
SecurAmerica
Chicago, US
03.2020 - 04.2021
- Meet and greet all employees and guests as they arrive at WGN news station
- Handle all entries of building
- (Packages and letters included.)
- Control all CCTV cameras, monitors and computers
- Assist all workers and guests in all capacity as needed
- Answer all phone calls
- Patrol the inside and the outside of the building, (including garages and parking lots)
- Answer all questions asked
- Taking all temperatures of each person who enters the building to ensure their safety while they are inside during the pandemic
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
- Prepared, planned and implemented training programs to support ongoing staff development.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Supervised personnel working overnight in front office area to support safe operation and maximize productivity efficiencies.
- Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
Security Officer/Supervisor
Monterrey Security Consultants
Chicago, US
03.2014 - 03.2020
- Effectively monitored security during '8 to 16' hour shifts.
- Security Training Certified.
- Followed Monterrey's standard duties and procedures.
- Performed all security functions, including monitoring traffic in and out of different locations.
- Monitored all points of entry.
- Effectively deterred crime.
- Supervised and trained new recruits when needed.
- Secured sports and concert venues, both outside and inside, in hot or cold weather.
- Secured concerts and locker rooms at sports venues.
- Checked bags and identification of visitors and tenants coming into a commercial or residential building.
- Secured UIC college campus inside and out to ensure students and visitors felt comfortable, safe, and welcomed at the campus.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Worked with and supervised sporting events and concerts staff.
Die-Casting and Plastic Molding Mold Maker
Federal Mogul/STAFFING SOLUTIONS SOUTHEAST, INC
Skokie, US
07.2012 - 03.2014
- Duties included machine operation, light maintenance, assembly, forklift/lift truck operation, pallet jack operation, and packaging.
- Mixed molding material, including plastic powder and water, mud, sand and loam.
- Monitored inventory levels for raw materials required for mold fabrication.
- Repaired existing molds by cutting away worn or damaged sections with a band saw or grinder.
- Placed form around molds and separately immersed each half portion of model in plaster or wax.
- Repaired cracks and broken edges of mold using hand tools.
- Removed excess molding or mold material such as plaster, wax and rubber.
- Applied effective time management techniques to meet tight deadlines.
- Monitored and adjusted valves and dials, regulating outputs on automatic machinery.
- Separated model or pattern from mold and examined mold for accuracy.
- Observed operations of automatic molding machinery to detect and correct jams or malfunctions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Minimized waste by accurately measuring mixes and decreasing excess materials.
- Constructed mold used for casting metal, clay or plaster objects, using fiberglass, rubber, casting machines and patterns.
Shipping & Receiving Clerk/Assembler1
Jewel Warehouse
Melrose Park, US
07.2006 - 08.2012
- Shipping products to and from different areas throughout the country, assembling different items, and using a pallet jack and/or forklift/lift truck to stage or load them onto a truck.
- Maintained a very clean work area.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Sorted and delivered materials to different work areas and staff.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Customer Service Security Officer
Armageddon Security Company
Chicago, US
01.2003 - 07.2006
- Secured all windows and doors in a warehouse environment, patrolled the facility, and served as a general security presence.
- Checked IDs of visitors and employees entering the facility, checked bags of employees leaving the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Customer Service Security Officer
B.I.S Security Systems
Chicago, US
01.2000 - 01.2003
- Secured all windows and doors in a warehouse environment, patrolled the facility, and served as a general security presence and visible deterrent to crime and rule infractions.
- Checked IDs of employees and visitors entering the facility, and checked the bags of employees leaving the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Issued access cards to authorized personnel to monitor access points.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Examined doors, windows and gates to verify security.
Shipping and Receiving Clerk
Abate Stamping Company
Bensenville, US
01.1996 - 01.2000
- Crane operator.
- Shipping products to and from different areas throughout the country, assembling different items, and using a pallet jack or forklift/lift truck to stage or load/unload items into trucks.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Used vendor knowledge to determine shipping procedures, routes and rates.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
Education
General Education - Math and English
Richard. T Crane Vocational. High School
Chicago, IL06-1982
Skills
- Materials handling
- Microsoft Excel
- Leadership
- Security
- Freight Experience
- Maintenance
- Manufacturing
- Order picking
- Forklift
- CCTV
- Front desk
- Supervising experience
- Extensive customer service knowledge
- Loss prevention
- Crane
- Quality Assurance
- Shipping & Receiving
- English
- Warehouse Experience
- Computer skills
- Inventory Control
- Pallet jack instructions
- Packaging
- Writing Skills
- Conflict management
- RF Scanner
- Organizational skills
- Reach truck
- Load and unload
- Microsoft Word
- Order Picker
- FLUENT IN ENGLISH
- Material handling
- Stationary surveillance
- Premises patrol
- Electronic surveillance
- Personnel screening
- Visitor tracking
- Identification verification
- Metal detector operation
Certification
- 20 hour security training course, 04/01/21, 04/01/23
- CPR Certification, 04/01/21, 04/01/23
- First Aid Certification, 04/01/21, 04/01/23
- PERC Card, 03/01/15 - 05/31/18
- PERC Card, 05/31/18 - 5/31/21
- PERC Card, 05/31/21 - 5/31/24
- PERC Card, 05/31/24 - 05/31/27
Assessments
Supervisory skills: Motivating & assessing employees, Proficient, 08/01/20
Accomplishments
- Successfully completed two-week security training program.
Timeline
Security Officer
Allied Universal Services
04.2021 - 12.2024
Overnight Supervisor/Front Desk Receptionist/Office Manager
SecurAmerica
03.2020 - 04.2021
Security Officer/Supervisor
Monterrey Security Consultants
03.2014 - 03.2020
Die-Casting and Plastic Molding Mold Maker
Federal Mogul/STAFFING SOLUTIONS SOUTHEAST, INC
07.2012 - 03.2014
Shipping & Receiving Clerk/Assembler1
Jewel Warehouse
07.2006 - 08.2012
Customer Service Security Officer
Armageddon Security Company
01.2003 - 07.2006
Customer Service Security Officer
B.I.S Security Systems
01.2000 - 01.2003
Shipping and Receiving Clerk
Abate Stamping Company
01.1996 - 01.2000
General Education - Math and English
Richard. T Crane Vocational. High School
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