Timothy Williams
Irving
Summary
Dynamic Shop Supervisor at Flatiron Crane with a proven track record in optimizing crane operations and enhancing team productivity. Skilled in troubleshooting and maintaining equipment, I implemented process improvements that reduced downtime by 20%. My strong attention to detail and effective training programs fostered a culture of safety and excellence among staff.
Highly skilled overhead crane technician with 20 plus years of experience and fabrication of overhead cranes, maintaining, repairing and inspecting industrial equipment. Expert in evaluating, diagnosing complex electrical/mechanical faults and ensuring full regulatory compliance. Dedicated to safety first practices and proactive maintenance scheduling to decrease downtime and increase productivity and profit.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Shop Supervisor
Flatiron Crane
Irving, TX
02.2005 - Current
- Supervised daily operations, ensuring compliance with safety regulations and operational standards.
- Trained and mentored new staff on equipment handling and safety protocols.
- Coordinated workflow schedules to optimize productivity across multiple teams.
- Implemented process improvements that enhanced efficiency in crane operations.
- Managed inventory control, ensuring availability of necessary tools and parts.
- Collaborated with management to develop training programs for skill advancement among staff.
- Resolved operational issues promptly, minimizing downtime and maintaining project timelines.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Diagnosed and repaired malfunctioning equipment to ensure optimal performance.
- Conducted routine maintenance on machinery to extend operational lifespan.
- Led troubleshooting sessions, fostering knowledge sharing among technical staff.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Maintenance Manager / Night Manager
Holiday Inn
Canton, Tx
07.2002 - 12.2004
- Supervised maintenance staff to ensure efficient operation of hotel facilities.
- Implemented preventative maintenance programs, enhancing equipment reliability and guest satisfaction.
- Coordinated vendor services for repairs and renovations, optimizing cost-effectiveness and efficiency.
- Developed training programs for maintenance personnel, improving team skills and performance standards.
- Conducted safety inspections to comply with health regulations, ensuring a secure environment for guests and staff.
- Led initiatives to upgrade hotel infrastructure, contributing to improved operational performance and guest experiences.
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
- Fostered cross-functional teamwork among departments to achieve seamless collaboration on shared objectives.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Supervised night operations, ensuring adherence to safety protocols and guest satisfaction standards.
- Managed front desk activities, resolving guest inquiries and complaints efficiently.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Conducted regular inspections of hotel facilities, identifying maintenance needs and facilitating timely repairs.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Trained and mentored new and existing staff to achieve best practices.
- Supported the development of new initiatives aimed at enhancing guest experiences during their stay, contributing valuable insights based on firsthand observations from nightly operations.
- Streamlined night audit processes for increased accuracy and timely financial reporting.
- Maintained close communication with maintenance teams throughout the evening, responding promptly to service requests and ensuring any necessary repairs were completed in a timely manner.
- Supervised night operations, ensuring compliance with safety and security protocols.
- Fostered positive work environment, leading by example and encouraging open communication among night staff.
- Ensured compliance with hotel policies and procedures, maintaining high standards of professionalism and service.
Service Technician / Hoist Repair Technician
Anchor Crane
Irving, TX
06.2000 - 07.2002
- Diagnosed mechanical issues in crane systems to ensure optimal performance and safety compliance.
- Performed routine maintenance and inspections on various types of lifting equipment.
- Collaborated with team members to troubleshoot complex technical problems effectively.
- Implemented safety protocols to ensure compliance with industry standards during service operations.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Minimized return service calls, ensuring thorough and accurate service on first visit.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained detailed records of repairs and inspections, ensuring accurate tracking of service history.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Dismantled machines and equipment to remove defective parts.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Expedited emergency repair requests to minimize downtime for critical equipment, maintaining high customer satisfaction levels.
- Diagnosed and repaired problems with electrical and mechanical systems.
Manufacturing Crane Technician
OMi Crane Systems
Royse City, TX
06.1998 - 06.2000
- Assembled and tested parts and components to meet safety and performance standards.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Reduced waste by optimizing material usage and adhering to strict quality control measures.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Installed and maintained manufacturing equipment according to manufacturer specifications.
- Displayed strong attention to detail while reviewing blueprints or schematics, ensuring proper assembly of components according to specifications.
- Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
- Facilitated cross-departmental communication to ensure project milestones were met ahead of schedule.
- Developed and maintained safety protocols to significantly reduce workplace accidents.
- Collaborated closely with quality assurance to identify and correct potential production issues before final assembly.
- Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
Education
High School Diploma -
Kaufman High School
Kaufman, TX05-1998
Skills
- Read and understand operating manuals, blueprints, and technical drawings
- Research, order, and maintain parts inventory for service and repairs
- Troubleshoot faults and malfunctions to determine required repairs
- Schedule maintenance for equipment and maintain service records
- Direct co-workers who are assembling and disassembling components for repair
- Attention to detail
- Time management
- Ability to operate and inspect overhead cranes and diagnose issues leading to decreased downtime and increased productivity
- Test cranes after repair to ensure proper performance and compliance with manufacturers specifications and customer expectations
- After hour availability to consult customers for parts and future repairs/maintenance
- Ability to fabricate and wire new cranes and components and test functionality prior to shipping to customer leading to reduced on-site labor costs, minimizing installation time and lowering risks associated with field errors and project delays
Certification
- Certified hoist technician
- MEWP and forklift certification and trainer
- Overhead crane operator training on-site for customers
- Respirator fit and fitment performance trainer
- NFPA-70E trainer (in progress)
- AED certification (in progress)
Timeline
Shop Supervisor
Flatiron Crane
02.2005 - Current
Maintenance Manager / Night Manager
Holiday Inn
07.2002 - 12.2004
Service Technician / Hoist Repair Technician
Anchor Crane
06.2000 - 07.2002
Manufacturing Crane Technician
OMi Crane Systems
06.1998 - 06.2000
High School Diploma -
Kaufman High School