Timothy Winner
San Tan Valley
Summary
Highly skilled plumbing professional with 25+ years of extensive experience in excelling in emergency repairs and complex system diagnostics. Proven leadership in service project estimation and team coordination, ensuring timely and efficient service delivery. Skilled in troubleshooting and customer relationship management, committed to continuous learning and maintaining high standards in plumbing installations and repairs. Keen attention to detail with a high customer satisfaction and notable references in every position I've held.
Overview
15
15
years of professional experience
Work History
Lead Plumber
Diamondback Plumbing
Phoenix
07.2025 - Current
- Troubleshot complex problems and preformed emergency repairs related to broken pipes, backed up mainlines, sewer repairs, repiping, malfunctioning fixtures, water supply lines, waste disposal systems, drainage systems, hot water heaters, kitchen and bathroom plumbing, chiller and boiler systems.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Cut openings in walls and floors to accommodate pipe and pipe fittings, repiping projects, major and minor repairs
- Collaborated with team members to ensure project timelines were met.
- Provided technical advice to customers/coworkers regarding installation of replacement parts for existing equipment.
- Installed new plumbing systems and used every material from soldering, PVC, ABS, CPVC, PEX, copper, vic fittings, etc
- 24/7 on-call rotations for multi-family, commercial and and residential properties
Field Supervisor/Lead Plumbing Estimator
Alliance Plumbing and Service Repair
Phoenix
02.2022 - 03.2025
- Supervised daily operations of plumbing service teams across multiple job sites & established an open line of communication for all field technicians.
- Coordinated scheduling and resource allocation for efficient workflow management.
- Communicated with clients to resolve issues and provide service updates promptly. Provided first line of response for difficult inter-communication needs with unhappy customers
- Developed successful resolutions for issues that arose during field operations.
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Maintained positive vendor relationships and open lines of communication to enable resource availability. Ordered or requisitioned supplies/materials.
- Walked a multitude of jobsites for estimation needs and bid requirements for property management companies, apartment buildings, restaurants and complex repair and installation needs
- Managed on-call teams and rotations
Lead Plumber/On-call Supervisor
Alliance Plumbing and Service Repair
Phoenix
01.2016 - 02.2022
- Supervised plumbing installations and repairs for residential and commercial clients on a variety of properties including restaurants, multi-family, commercial, and residential properties
- Diagnosed plumbing issues using specialized tools and equipment effectively, installed new plumbing systems, repaired leaking or damaged pipes, completed re-piping projects for domestic & hydronic systems for apartment complexes, service/coordination of repairs and installation of lift stations/sewer pits, shower and ball valve projects, waste and water lines, underground repairs, which included demolition work
- Repairs in chiller and boiler properties-including diagnosing, repair, part requisition, maintenance and customer education
- Developed maintenance schedules for plumbing systems to prevent failures.
- Communicated with and resolved customer complaints explained services and addressed concerns professionally.
- Managed a 4-6 person team including scheduling, skill placement for jobs, coordinating equipment needs and maintaining a 7 day 24/7 on-call schedule for emergency repairs
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs. Replaced faulty valves, faucets, washers, gaskets and seals. Assembled fittings such as elbows, tees and valves and connected water supply lines to dishwashers, washing machines, water fountains, soda machines and large restuaurant equipment
Union Plumbing Apprentice/Helper
Local 32 Union/Holmberg Mechncal, MacDonald Miller
Seattle
01.2012 - 11.2014
- Placed #1 in scoring out of more than 200 applicants for year I applied in as far as skills and knowledge in plumbing expertise
- Assisted in installing plumbing systems under experienced journeymen and foremans.
- Worked in a multitude of settings from Hospitals to schools,remodels and large high-rise buildings of 30-50 stories
- Tasks included groundwork, top out, pour watch, organizing and distribution of material throughout projects
- Maintaining strict deadlines and project goals
- Worked with foreman to layout all points on decking before pour, including survey points with tremble and blueprint readings
Plumber
UPR Systems and Mechanical
Seattle
01.2011 - 01.2012
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed tenant improvement projects for apartment and condominium buildings
- Large remodel projects for custom homes and new home builds from the ground up
- Tasks included everything from groundwork/foundation, top out and trim, working on water piping and waste lines, making and ordering material lists needed for projects
Education
Some College (No Degree) - Project Management
Strayer University
Seattle, WASkills
- Commercial, Residential and multi-family service/emergency repair and plumbing expertise in diagnosis, repair and installation
- Large project remodels
- Hospital and School repair projects
- Project estimation and bidding
- Project timeliness, goal oriented, accurate material/heavy equipment coordination
- Troubleshooting systems and technical documentation
- Customer relationship management
- Team leadership with Effective communication and Attention to detail
- Blueprint Interpretation
- Boiler maintenance
- Sewer and domestic water lines
- Pump installation and repair
- Backflow install
- Water heater installation/repair/maintenance
- Drainage and Water treatment systems
- Sewer line repair
- Gas line installation
- Hydronic system repair
- Leak detection, line locator, Equipment monitoring
- Continuous learning commitment
- Inventory management efficiency
- Fixture repair & Pipe cutting precision
- Drain field placement
- Skilled with both hand and power tools
- Preventative maintenance planning
- Advanced troubleshooting, system testing
Timeline
Lead Plumber
Diamondback Plumbing
07.2025 - Current
Field Supervisor/Lead Plumbing Estimator
Alliance Plumbing and Service Repair
02.2022 - 03.2025
Lead Plumber/On-call Supervisor
Alliance Plumbing and Service Repair
01.2016 - 02.2022
Union Plumbing Apprentice/Helper
Local 32 Union/Holmberg Mechncal, MacDonald Miller
01.2012 - 11.2014
Plumber
UPR Systems and Mechanical
01.2011 - 01.2012
Some College (No Degree) - Project Management
Strayer University