Timothy Woolpert
Business Development / Sales
Ridgecrest,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to explore new opportunities and integrate into this community. Ready to help any team achieve company goals.
Overview
28
28
years of professional experience
Work History
Trash Truck Driver
Thomas Refuse Service
12.2022 - Current
- Side loader truck
- Front loader truck
- Roll - off truck
- Enhanced customer satisfaction through timely and professional waste removal services.
- Maintained a clean and safe work environment with thorough vehicle inspections and adherence to safety protocols.
- Collaborated with dispatchers for accurate scheduling, ensuring timely pick-up of residential and commercial trash bins.
- Operated heavy machinery to load, transport, and dispose of solid waste in designated facilities.
- Strengthened relationships with clients by addressing concerns and providing exceptional customer service.
- Assisted in training new drivers on company policies, procedures, and safe operation of trash truck equipment.
- Contributed to a positive work culture by maintaining professionalism in interactions with colleagues and customers alike.
- Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
- Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Noted customer complaints regarding service quality or timings of service to forward complaints to higher management.
Business Development Manager
Shlumberger / KBA
05.2015 - 03.2020
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Worked with existing customers to increase purchases of products and services.
- Performed research to uncover potential target areas, markets and industries.
- Created reports and presentations detailing business development activities.
- Grew sales numbers through skilled sales support for new and existing customers.
- Developed new business by networking with prospects and valuable customers.
- Consulted with product development teams to enhance products based on customer interest data.
Sales /Field Supervisor
NPS
01.2008 - 05.2015
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Delegated work assignments and processes to manage inventory, manpower and equipment and maintain optimal customer service.
- Coordinated staff schedules to properly allocate resources and meet business needs.
- Accompanied company reps for on site visits to resolve issues and foster and build relationships.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced customer service complaints by designing new methods of resolution.
- Performed forecasting to identify necessary changes for supply chain business.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Lean Facilitator
Rig Operator
Weatherford
02.1996 - 01.2008
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results.
- Actively participated in team projects and met critical deadlines.
- Demonstrated effective communication skills through positive interactions with site managers, outside contractors, and junior on-site staff.
- Performed production operations necessary for rigging.
- Demonstrated strong capacity for team building by leading site preparation team to complete mission-critical projects on time or ahead of schedule.
- Investigated problems related to oil production and organized corrective actions for remediation.
- Performed tool inventories and purchased more.
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Managed project components such as rig operations, providing quotations, equipment management and HSE compliance.
- Managed rig sub-contractors to maintain safe and efficient operations of rig equipment.
- Coordinated and managed all rig moving operations
- Trained and supervised all site personnel.
Education
General Studies
Woodrow Wilson High School
Long Beach, CASkills
- Project Management
- Business Development
- Customer Service
- Shipping and Receiving Oversight
- Customer Complaint Resolution
- Customer Acquisition
- Customer Order Management
- Partnering and Relationships
- Segment Strategies
- Inventory Management and Planning
Timeline
Trash Truck Driver
Thomas Refuse Service
12.2022 - Current
Business Development Manager
Shlumberger / KBA
05.2015 - 03.2020
Sales /Field Supervisor
NPS
01.2008 - 05.2015
Rig Operator
Weatherford
02.1996 - 01.2008
General Studies
Woodrow Wilson High School
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