Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Timothy Patrick Umstead

Buckley,MI

Summary

. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

GeekSquad Manager

BestBuy
01.2009 - 09.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Senior Concession Manager

Regal Entertainment Group
01.2000 - 01.2009
  • Inventoried concession items and performed price/cost analysis'.
  • Made orders from vendors and distributors for my location.
  • Coordinated concession team, food preparation and storeroom operations.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Bachelor of Science - 3D Game Art

Full Sail University
Winter Park, FL
05.2024

Skills

  • Proficient in Zbrush, Adobe Substance Painter, Maya, Photoshop, Unreal Engine, Traditional painting, drawing, and sculpting
  • Performance Management
  • Team Leadership
  • Operations Management

Timeline

GeekSquad Manager

BestBuy
01.2009 - 09.2021

Senior Concession Manager

Regal Entertainment Group
01.2000 - 01.2009

Bachelor of Science - 3D Game Art

Full Sail University

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Timothy Patrick Umstead