Timothy R Bastl

• Contributed to enhancing dealership presentation through upkeep of lot standards.
• Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
• Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
• Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
• Parked and retrieved cars according to customer needs.
• Escorted drivers to vehicles and helped load or carry large items.
• Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
• Parked and retrieved vehicles to enhance efficient use of parking space.
• Prepared vehicles for delivery to customers, ensuring they were clean and fueled.

In charge and overseeing jobs involving carpet cleaning and floor waxing all around northeastern Ohio. Handling financial matters that dealt with the jobs. Customer relations,purchasing materials needed and estimates and making many new friends along the way.

• Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
• Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.