Managed daily operations to ensure smooth workflow and optimal service delivery.
Developed and implemented strategic marketing initiatives to increase customer engagement.
Oversaw financial management, including budgeting and expense tracking, to maximize profitability.
Flat Rate Technician
Honest-1 Auto Care
Roswell, GA
11.2024 - 06.2025
Diagnosed and repaired complex vehicle issues using advanced diagnostic tools.
Collaborated with service advisors to prioritize repair orders and enhance customer satisfaction.
Trained junior technicians on best practices in vehicle maintenance and repair techniques.
Streamlined workflow processes, reducing turnaround time for vehicle servicing.
Mercedes-Benz Sprinter Technician
RBM of Atlanta
Sandy Springs, GA
03.2022 - 11.2024
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Performed routine maintenance to ensure vehicle performance and reliability.
Parasol Technician
TUUCI, Inc.
Miami, FL
02.2021 - 02.2022
Diagnosed and repaired all TUUCI umbrellas in South Florida, both in house and on offsite locations, totaling near 500 in one year.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Commercial Van Technician
Mercedes-Benz of Cutler Bay
Miami, FL
09.2018 - 01.2021
Traveled to Amazon Delivery Service Partners to accommodate onsite after-hour repairs 2-3 nights per week
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Roadside Technician
Mercedes-Benz of Cutler Bay
Miami, FL
09.2018 - 01.2021
Provided 24/7 roadside assistance to Mercedes-Benz clientele requiring jump starts, battery changes, flat tire swaps, auto lockouts, and/or fuel
Strengthened relationships with towing companies by coordinating efficient vehicle transportation when necessary.
Apprentice to Shop Foreman
ADF Sprinters
Los Angeles, CA
08.2017 - 08.2018
Took on numerous daily projects involving designing, fabricating and installing fully custom HVAC and electrical systems, metal work, carpentry, aftermarket accessories and more
Tire and Roadside Technician
Mercedes-Benz of Cutler Bay
Miami, FL
12.2015 - 08.2017
Was primary tire technician in shop while working closely with front end technicians on suspension work
Took on after hours duty of roadside technician assisting clients with aforementioned services
Quality Controlman
Mercedes-Benz of Cutler Bay
Miami, FL
12.2015 - 08.2017
Road tested vehicles before and/or after repairs to ensure quality diagnosis
In spare time also assisted technicians with lube tech tasks
Service Drive Coordinator
Mercedes-Benz of Cutler Bay
Miami, FL
12.2015 - 08.2017
Managed service drive valet staff while maintaining strong client relationships and facilitating service advisor appointments.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Loaner Department Porter
THE COLLECTION
Miami, FL
05.2015 - 12.2015
Delivered efficient loaner vehicle delivery of exotic cars from 3rd floor of garage to service drive
Associate Manager
Regal Cinemas
Miami, FL
11.2010 - 04.2015
Was promoted in my second to final year and worked closely with all members of management team to efficiently run daily building operations
Floor Staff - Senior Cast Member
Regal Cinemas
Miami, FL
11.2010 - 04.2015
Over four years of cash handling experience in concessions, box office and beginning/end-of-day cash counts
Education
Associate's Degree in Arts -
Miami-Dade College
Miami, FL
06.2015
High School Diploma -
Miami Killian Senior High School
Miami, FL
06.2010
Skills
Excellent English and Spanish speaker that can work independently or with a team
1 decade's worth of professional automotive tools
Articulate communication skills
Small business operations
Timeline
Owner / Car Dealer
Auto Cycle LLC
04.2025 - 01.2026
Flat Rate Technician
Honest-1 Auto Care
11.2024 - 06.2025
Mercedes-Benz Sprinter Technician
RBM of Atlanta
03.2022 - 11.2024
Parasol Technician
TUUCI, Inc.
02.2021 - 02.2022
Commercial Van Technician
Mercedes-Benz of Cutler Bay
09.2018 - 01.2021
Roadside Technician
Mercedes-Benz of Cutler Bay
09.2018 - 01.2021
Apprentice to Shop Foreman
ADF Sprinters
08.2017 - 08.2018
Tire and Roadside Technician
Mercedes-Benz of Cutler Bay
12.2015 - 08.2017
Quality Controlman
Mercedes-Benz of Cutler Bay
12.2015 - 08.2017
Service Drive Coordinator
Mercedes-Benz of Cutler Bay
12.2015 - 08.2017
Loaner Department Porter
THE COLLECTION
05.2015 - 12.2015
Associate Manager
Regal Cinemas
11.2010 - 04.2015
Floor Staff - Senior Cast Member
Regal Cinemas
11.2010 - 04.2015
High School Diploma -
Miami Killian Senior High School
Associate's Degree in Arts -
Miami-Dade College
Personal Information
Date of Birth: 02/05/1992
5'11" , 160 lbs
References
Jordan Kraus, General Manager - Honest-1 Auto Care, 678-428-8213
Zach Pusso, Shop Foreman - RBM of Atlanta, 540-845-7821
Frank Werner, Shop Foreman - Mercedes-Benz of Cutler Bay, 786-479-6307