Timothy Ryan Letchworth
Raleigh,NC
Summary
Resourceful Water Treatment Supervisor known for high productivity and efficient task completion. Possess specialized skills in well drilling, water pump technician, water treatment sales and installation, water quality analysis, regulatory compliance, and system maintenance management. Excel in leadership, self-motivated within a team concept, advanced technical skills, problem-solving, strong communication skills ensuring effective team coordination and project execution. Licensed professional as a Certified Well Driller (CWD), Certified Pump Installer (CPI) with 23 years of focused experience in both residential, commercial and industrial applications. As a previous business owner I bring the understanding of what it takes to be successful while upholding the core values and beliefs of an organization.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Water Treatment Manager
N.W. Poole Well & Pump Co
Wendell, NC
05.2010 - 08.2024
- Supervised and trained staff in water treatment operations, including safety protocols.
- Provided accurate information about products, prices and services.
- Monitored and maintained water quality standards as set by the state regulatory agency.
- Developed processes for troubleshooting water treatment equipment malfunctions.
- Investigated customer complaints related to water quality and responded accordingly.
- Performed routine maintenance on pumps, valves, filters, tanks, piping systems, boilers., as needed or scheduled.
- Collaborated with local government agencies regarding environmental regulations affecting the production of potable drinking water.
- Compiled data from operational logs into concise reports for upper management review.
- Coordinated with vendors, contractors providing services related to company operations, such as repairs, replacements of equipment components, or supplies delivery.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Developed pricing schedules, costing for materials, and compliance statements.
- Developed and maintained project plans, budgets, timelines and resource allocations.
Water Pump Technician
N.W. Poole Well & Pump Co
Wendell, NC
06.1997 - 01.2006
- Performed routine maintenance, repair and installation of pumps and pump systems.
- Inspected equipment for proper functioning and performance.
- Troubleshot pump system issues and identified solutions to resolve them.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Education
GED -
North Carolina State Board of Community Colleges
Raleigh, NC10-2024
Skills
- Team Management
- Laboratory Testing
- Sampling techniques
- Environmental awareness
- Instrument Calibration
- Disinfection procedures
- Regulatory compliance understanding
- Water quality testing
- EPA Standards
- Pump operations
- Business Planning
- Sales Reporting
- Sales team training
- Order Management
- Sales operation
- Staff Management
- Exceptional multi-tasker
- Excellent communication skills
Affiliations
- Attend church weekly and involved in men's group ministry
- Support local non-profits
Certification
- North Carolina Certified Well Driller
- SPWP Electrical License
Interests
- Enthusiast in health and fitness
- Golfing and pickle ball
- Avid sports fan
- Avid book reader
- Home projects
Timeline
Water Treatment Manager
N.W. Poole Well & Pump Co
05.2010 - 08.2024
Water Pump Technician
N.W. Poole Well & Pump Co
06.1997 - 01.2006
GED -
North Carolina State Board of Community Colleges
Similar Profiles
Rebecca DavisRebecca Davis
Intern at Poole & Poole ArchitectureIntern at Poole & Poole Architecture
Agata EnwezeAgata Enweze
Registered Nurse at Washington Hospital Center - N.W., D.C.Registered Nurse at Washington Hospital Center - N.W., D.C.
Jerill PierceJerill Pierce
Traffic Control Flagger at N.W. Safety SignsTraffic Control Flagger at N.W. Safety Signs