Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Professional Highlights
References
Timeline
Generic

TIMOTHY (TIM) DAVIS

Lemont,IL

Summary

Dynamic leader with extensive experience in large hospital environments, specializing in behavioral health practices and organizational accreditation. Demonstrated success in program development, improving employee retention, and managing multi-million dollar budgets. Expertise in community engagement and process improvements, ensuring compliance while delivering exceptional care. Committed to empowering teams to achieve high standards of excellence.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Group Chief Operations Officer

UHS - Hartgrove and Garfield Park Hospitals
Chicago, Illinois
04.2024 - 04.2025
  • Oversaw operations of 150-bed adult, adolescent, and child hospital alongside 90-bed child and adolescent hospital.
  • Managed services including inpatient psychiatric hospitalization, partial hospitalization, and intensive outpatient services.
  • Directed outpatient psychiatric, therapy, and emergency services encompassing crisis management and intake.
  • Implemented specialty programs such as Polaris for LGBTQI+ adolescents and Worthy for trafficking victims.
  • Developed YESS program for youth experiencing sexualized symptoms to assess and treat maladaptive behaviors.
  • Launched Neuroresilience program supporting adults facing mood dysregulation challenges.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Contributed to the recruitment, training, and retention of top talent, enhancing organizational capability.
  • Evaluated performance by analyzing and interpreting data and metrics.
  • Maintained up-to-date knowledge of best practices within field of operations management.
  • Served as an escalation point for customers who had unresolved issues or complaints about products or services provided by the organization.
  • Developed performance metrics for measuring success of operations activities.
  • Managed the daily operations of a multi-million dollar business, including budgeting, forecasting and financial analysis.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Coordinated cross-functional teams across departments on projects related to process improvements or cost savings initiatives.
  • Maximized utilization throughout numerous business departments.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.

Executive Director

UHS - Horizon Health - HealthSource Saginaw
Saginaw, Michigan
04.2021 - 04.2024
  • Managed operations of 116-bed inpatient psychiatric facility and detoxification center for diverse populations.
  • Oversaw outpatient psychiatric and counseling services for adolescents and adults.
  • Directed psychiatric internship program in collaboration with Central Michigan University.
  • Informed board and committees on trends and issues to enhance policy-making processes.
  • Executed corrective action plans to address structural and organizational challenges.
  • Developed quality metrics to align business needs and drive project initiatives.
  • Enhanced employee retention by designing incentive and training programs.
  • Conducted evaluations of existing programs, identifying improvement opportunities based on market analysis.

Executive Director

UHS - Horizon Health - Sparrow Hospital
Lansing, Michigan
10.2018 - 04.2021
  • Oversaw a 52-bed inpatient psychiatric facility serving adults and geriatrics, adult outpatient services and an adult Intensive Outpatient Program.
  • Coordinated with the larger hospital network, designed psychiatric programs for the Emergency Department as well as medical-surgical floors.
  • Oversaw psychiatric internship program through the Michigan State University.
  • Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Secured funding from public and private sources through grant writing activities or other fundraising efforts.
  • Maintained positive relationships with media outlets to increase visibility of organizational activities.
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Drove revenue by cultivating successful client relations.
  • Worked effectively in team environments to make the workplace more productive.

Chief Operations Officer

Montevista Hospital
Las Vegas, NV
02.2017 - 01.2018
  • Oversaw $52M budget as second in command, ensuring financial accountability.
  • Managed daily clinical and operational processes for efficient hospital and outpatient services function.
  • Provided leadership, direction and guidance to department heads in support of company objectives.
  • Established policies that promote company culture and vision through proper communication channels.
  • Collaborated with senior management team on strategic planning initiatives related to long-term growth of the organization.
  • Negotiated and administered operational contracts to enhance service delivery.
  • Designed and launched new clinical service lines, including Geriatric Behavioral Health Unit.
  • Implemented NPPD staffing model, optimizing staff utilization across departments.
  • Directed Corporate Compliance and regulatory programs to maintain quality standards.
  • Supported department Directors in clinical best practices and workflow optimization.
  • Served as Chief Executive Officer during designated periods, maintaining leadership continuity.

Hospital Administrator/Corporate Compliance Office

Mohave Mental Health Clinic, Inc.
Kingman, AZ
04.2011 - 02.2017
  • Directed budgeting and personnel management for agency with 200 staff members.
  • Ensured compliance with federal CMS guidelines for billing and reimbursement practices.
  • Oversaw training, staff development, and medication cost management initiatives.
  • Reported directly to Board of Directors as Executive Council member during board meetings.
  • Served as Chief Executive Officer when designated, leading organizational strategy.
  • Managed operations serving 5,000 patients annually within $36M budget in Mohave County.
  • Inspected facilities and recommended building or equipment modifications to comply with access, safety and sanitation regulations.
  • Developed and maintained computerized record management systems to store and process data.
  • Provided leadership to ensure that all stakeholders were kept informed about changes in the healthcare industry that could affect their operations or bottom line results.
  • Monitored patient care quality and safety standards in accordance with Joint Commission guidelines.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer service.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Established short-term and long-term goals to improve overall efficiency of hospital operations.
  • Collaborated with other healthcare organizations on initiatives that support population health management efforts.

Chief Clinical Officer

West Yavapai Guidance Clinic, Inc.
Prescott, AZ
02.2008 - 04.2011
  • Directed clinical operations for agency, overseeing Medical, Nursing, Therapeutic, and Paraprofessional staff with 8 direct and 120 indirect reports.
  • Established performance metrics to evaluate clinical operations effectiveness.
  • Coordinated performance improvement initiatives to enhance service delivery.
  • Identified clinical risks and developed actionable mitigation plans.
  • Conducted regular audits of medical records to ensure accuracy and completeness.
  • Fostered communication among department heads, medical staff, and governing boards by attending board meetings.
  • Oversaw technological advancements, reducing waste and eliminating bottlenecks in processes.
  • Cultivated relationships with external stakeholders to promote health system collaboration.

Director of Adult Clinical Operations

West Yavapai Guidance Clinic, Inc.
Prescott, AZ
03.2005 - 02.2008
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Led cross-functional teams to drive project completion within budget and deadlines.
  • Enhanced customer satisfaction through the development of service improvement initiatives.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Coordinated with regulatory bodies to ensure compliance with laws and standards.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Assessed employee performance against established benchmarks or targets.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Managed budgeting and financial planning processes for the organization.
  • Promoted a culture of innovation and encouraged staff to contribute ideas.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Cultivated relationships with stakeholders to secure support and funding for key initiatives.

Director of Assessment & Referral

West Yavapai Guidance Clnic, Inc.
Prescott, AZ
05.2002 - 03.2005
  • Coordinated interdepartmental services to enhance client support and patient care.
  • Developed solutions to identified service gaps, improving overall service delivery.
  • Facilitated communication between staff, external partners, and clients regarding intake request statuses.
  • Monitored inpatient bed usage and resource allocation for optimal efficiency.
  • Established partnerships with community organizations to improve service models.
  • Conducted client assessments to determine service eligibility and needs.
  • Recruited and trained new medical and facility staff to strengthen team capabilities.
  • Recognized for delivering exceptional customer service in various interactions.

CLINICAL SUPERVISOR, SERIOUSLY / CHRONICALLY MENTALLY ILL ADULT UNIT

WEST YAVAPAI GUIDANCE CLINIC, INC.
Prescott, AZ
01.1998 - 05.2002
  • Coordinated weekly work schedules for department employees.
  • Ensured the maintenance of patient confidentiality and adherence to HIPAA regulations.
  • Coordinated with external stakeholders, including insurance providers and referral sources, to optimize patient services.
  • Conducted regular clinical case reviews to ensure compliance with evidence-based practices.
  • Facilitated interdisciplinary team meetings to discuss patient care, treatment plans, and progress.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Established a supportive and collaborative work environment, promoting team cohesion and high morale.
  • Reviewed and approved clinical documentation for accuracy and compliance with regulatory requirements.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Implemented technology solutions to streamline clinical operations and improve patient care delivery.
  • Ensured that all safety protocols were followed at all times in the facility.
  • Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
  • Conducted group therapy sessions utilizing evidence-based practices such as Cognitive Behavioral Therapy.
  • Provided crisis intervention services when needed.
  • Provided clinical supervision and mentorship to less experienced clinicians, fostering a culture of learning and growth.
  • Collaborated with multidisciplinary teams to ensure continuity of care for clients.

Education

MASTER OF BUSINESS ADMINISTRATION (MBA) -

WILLIAM WOODS UNIVERSITY
FULTON, MO

MASTER OF COUNSELING (MC) - COUNSELING

UNIVERSITY OF PHOENIX
Phoenix, AZ

BACHELOR OF ARTS - PSYCHOLOGY

UNIVERSITY OF CALIFORNIA
Los Angeles, CA

Skills

  • Leadership and team building
  • Behavioral health practices
  • Budgeting and cost control
  • Organizational accreditation
  • Process improvement
  • Regulatory compliance
  • Public speaking
  • Census management
  • Community engagement
  • Program development and implementation

Affiliations

  • Former Member, PAMI Advisory Council, Arizona Center of Disability Law, Phoenix, Arizona
  • Former Board Member / Former President, Northland Cares, Prescott Arizona
  • Member, National Health Service Corps, National
  • Charter Member, Methamphetamine Task Force for Yavapai County (MAT FORCE), Prescott Arizona
  • Former Board Member, National Alliance of Mentally Ill, Northern Arizona Chapter
  • Member, Lansing City Mayor's Task Force on Behavioral Health, Lansing Michigan
  • Member, Governor's Committee for Behavioral Health COVID-19 Response, Lansing Michigan
  • Organizer and Chair, Conversations - Behavioral Health Partnerships in Mid-Michigan, Lansing Michigan
  • Contributor, National Alliance on Mental Illness, Lansing Michigan Chapter
  • Speaker and Presenter, Mental Illness and Recovery, The Road to Wellness Various Conferences and Community Engagements
  • Writer, The Mental Health Technician Training Manual, Copyright 2022.
  • Community Board Member, Saginaw Bewell Coalition, Saginaw, Michigan

Certification

  • Formerly Certified in Healthcare Compliance, National Board of Healthcare Compliance (CHC)
  • Nationally Certified Counselor (NCC)
  • Licensed Professional Counselor (LPC), Formerly State of Arizona, State of Michigan, State of Illinois Pending
  • Mental Health First Aid Certified

Professional Highlights

  • Experienced with psychiatric hospital construction from design to operation. Fully oversaw staff recruitment, regulatory compliance, Joint Commission certification, CMS certification and state licensure. Completed project 1 month ahead of schedule and $150K under budget. Fully operational and fully occupied by patients at 3 months, 3 months ahead of schedule. Achieved profitability within 2 years of opening.
  • Developed comprehensive teams including Emergency Services and Intake and Assessment departments, and mobile crisis networks over large geographic regions. Secured grants and alternative funding to support the services. Improvements included reduced wait times for assessments from 2.5 hours to 30 minutes. Met needs of community-based patients within 20 minutes of initial contact. Improved 'door to floor' from 4 hours to 1.5 hours.
  • Converted free-standing Inpatient Sub-acute unit to CMS certified psychiatric specialty hospital. Remodeled and designed facility improving patient satisfaction score at discharge from 68% to 92%. Increased admissions 27% and staff satisfaction from 73% to 96%. Reduced length of stay from 7.5 to 5.2 days.

References

References available upon request.

Timeline

Group Chief Operations Officer

UHS - Hartgrove and Garfield Park Hospitals
04.2024 - 04.2025

Executive Director

UHS - Horizon Health - HealthSource Saginaw
04.2021 - 04.2024

Executive Director

UHS - Horizon Health - Sparrow Hospital
10.2018 - 04.2021

Chief Operations Officer

Montevista Hospital
02.2017 - 01.2018

Hospital Administrator/Corporate Compliance Office

Mohave Mental Health Clinic, Inc.
04.2011 - 02.2017

Chief Clinical Officer

West Yavapai Guidance Clinic, Inc.
02.2008 - 04.2011

Director of Adult Clinical Operations

West Yavapai Guidance Clinic, Inc.
03.2005 - 02.2008

Director of Assessment & Referral

West Yavapai Guidance Clnic, Inc.
05.2002 - 03.2005

CLINICAL SUPERVISOR, SERIOUSLY / CHRONICALLY MENTALLY ILL ADULT UNIT

WEST YAVAPAI GUIDANCE CLINIC, INC.
01.1998 - 05.2002

MASTER OF BUSINESS ADMINISTRATION (MBA) -

WILLIAM WOODS UNIVERSITY

MASTER OF COUNSELING (MC) - COUNSELING

UNIVERSITY OF PHOENIX

BACHELOR OF ARTS - PSYCHOLOGY

UNIVERSITY OF CALIFORNIA

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