Timothy Willis
Memphis,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Solutions Advisor
FedEx
08.2023 - Current
- Prioritized, orchestrated, and executed new product development across a multi-functional team.
- Developed complex business solutions that helped Sales better meet the company’s objectives.
- Leveraged industry expertise to provide valuable insights during the Sales process creation.
- Streamlined internal processes through the implementation of innovative tools and technologies, fostering a more efficient work environment for our Sales force.
Senior Solutions Analyst
FedEx Services
02.2020 - 07.2023
- Created and maintained the solution vision, roadmap, and backlog of work through multiple project’s life cycle
- Conducted Zoom meetings with Sales professionals to determine obstacles and complexities that hinder Sales ability to be more successful when using iSell.
- Presented findings and recommendations to stakeholders, securing buy-in for proposed solutions or modifications.
- Established strong working relationships throughout all Sales segments, fostering trust, compassion, and open communication throughout the rollout of a new product.
Solutions Analyst
FedEx Services
10.2018 - 02.2020
- Developed & implemented quantitative analysis of complex business situations, including but not limited to strategies, performance, and solutions relative to Sales
- Used computer modeling and data base tools to formulate analysis
- Developed recommendations for complex Sales opportunities and internal processes.
Account Executive & Sales Executive
FedEx Services
02.2015 - 10.2018
- Uncovered customer needs using quantitative and qualitative data
- Responsible for business development, account maintenance and relationship management in the small and medium customer segments in a territory with over $5M in annual spend
- Develop value propositions based off the needs of customers to determine products and promote services required
- Designed customer solutions by utilizing QDM and the ABLE process.
Education
Master of Business Administration -
Union University
Germantown03.2019
Bachelor of Science - Education
University of Memphis
Memphis, TN05.2011
Skills
- Accomplished at balancing and prioritizing multiple tasks
- Self-motivated and innovative professional with notable skill of problem solving
- Able to adapt and quickly adjust to change
- Eager to learn and understand a brand's values and goals
- Skilled communicator with a desire to perfect emotional intelligence
- Proficient at project management, setting clear objectives, and allocating resources to ensure timeline completion of tasks
Accomplishments
Ambassador's Club Winner | 2022
Bravo Zulu | 2016, 2017, 2018, 2022
Purple Choice Award Winner | 2019, 2022
Shining Star Award for Efficiency | 2022
Certification
- Certified SAFe 5 Practitioner - Scaled Agile, Inc.
- Project Management Certification - The University of Memphis
Timeline
Solutions Advisor
FedEx
08.2023 - Current
Senior Solutions Analyst
FedEx Services
02.2020 - 07.2023
Solutions Analyst
FedEx Services
10.2018 - 02.2020
Account Executive & Sales Executive
FedEx Services
02.2015 - 10.2018
Master of Business Administration -
Union University
Bachelor of Science - Education
University of Memphis
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