Timothy W. Smith
Wichita Falls,TX
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Geo Group Inc
04.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Order Replenishment Merchandiser
Coca Cola Southwest Beverages
06.2022 - 03.2024
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Clerk
United Market Street
12.2021 - 06.2022
- Enhanced customer satisfaction by providing efficient and precise fresh cut product preparation.
- Maintained a clean and sanitized work environment, ensuring compliance with food safety standards.
- Collaborated with team members to provide exceptional service and meet department goals.
- Demonstrated adaptability by adjusting tasks according to changing customer demands and store needs.
Education
GED -
Home School
Wichita Falls, TX01.2022
Skills
- Stock replenishment
- Sales Techniques
- Cost Analysis
- Friendly and outgoing
- Reliable and punctual
- Active listener
- Clear Communication
- Problem-Solving
- Task Prioritization
- Customer Service
- Interpersonal Skills
- Adaptability
- Project Coordination
- Professionalism
- Time management abilities
- Reliability
- First Aid Training
- De-Escalation Techniques
- Policy Enforcement
- Restraint Techniques
- CCTV Monitoring
- Integrity Maintenance
- Decision-Making
- Active Listening
- Observation
Timeline
Correctional Officer
Geo Group Inc
04.2024 - Current
Order Replenishment Merchandiser
Coca Cola Southwest Beverages
06.2022 - 03.2024
Clerk
United Market Street
12.2021 - 06.2022
GED -
Home School
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