Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timra Phillips

Bloomfield,MO

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bringing ten years of relevant work experience to your team.

Overview

14
14
years of professional experience

Work History

Medical Scribe

Southeast Health
08.2022 - Current
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
  • Transcribed sensitive documents with complete confidentiality.
  • Verified medical terminology and codes to deliver accurate and up-to-date information.
  • Collaborated with team members to share knowledge and keep workflow moving smoothly.

Medical Office Administrative Assistant

Southeast Health Medical Center
08.2020 - Current
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Supported office staff and operational requirements with administrative tasks.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Registered patients and completed associated paperwork for accurate records.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

School Cook

Bell City Public Schools
08.2018 - 06.2020
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Monitored food temperatures throughout preparation and serving process.
  • Followed proper procedures for use of government-provided commodities.
  • Collected payments and observed customers for suspicious behavior.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Pharmacy Technician

Walmart
08.2009 - 06.2012
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Education

No Degree - Business

Three Rivers Community College
Poplar Bluff, MO

High School Diploma -

Poplar Bluff High School
Poplar Bluff, MO
05.2007

Skills

  • Answering Questions
  • Reviewing Patient Information
  • Order Processing
  • Discharge Paperwork
  • Paperwork Processing
  • Data Entry
  • Records Organization
  • Documentation Skills
  • Maintaining Strict Confidentiality
  • Schedule Appointments

Timeline

Medical Scribe

Southeast Health
08.2022 - Current

Medical Office Administrative Assistant

Southeast Health Medical Center
08.2020 - Current

School Cook

Bell City Public Schools
08.2018 - 06.2020

Pharmacy Technician

Walmart
08.2009 - 06.2012

No Degree - Business

Three Rivers Community College

High School Diploma -

Poplar Bluff High School

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Timra Phillips