Summary
Overview
Work History
Education
Skills
Timeline
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Timur Murzin

Houston,TX

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

17
17
years of professional experience

Work History

Sales Manager

Terra Granite
Houston, TX
04.2023 - 02.2024
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Established relationships with key clients, while maintaining existing customer base.
  • Prepared, sorted and indexed documents for data entry into the computer system.
  • Filed physical copies of important documents for future reference.
  • Processed incoming mail by sorting, logging, scanning and filing appropriately.

Tumar Restaurant

Own Business
Turkmenbashi, BN
01.2017 - 09.2022
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

General Manager

Tajir hotel
Turkmenbashi, Bn
09.2015 - 12.2016
  • Developed and implemented hotel policies and procedures.
  • Provided training to staff in customer service, safety, and other topics related to hospitality industry.
  • Ensured that guests received prompt, courteous attention throughout their stay.
  • Handled guest complaints professionally and efficiently.
  • Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
  • Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.

Tourism Coordinator

Anex Tour
Turkey-Tayland
06.2007 - 10.2014
  • Planned and coordinated travel arrangements for individuals and groups, including airfare, ground transportation, hotel accommodations, car rentals, tours and activities.
  • Developed itineraries based on customer requests that included destination information such as points of interest, cultural attractions and recreational activities.
  • Provided customers with detailed information regarding available travel options to ensure they had the best possible experience.

Education

MBA - Business Management

Ankara University
Turkey
01-2011

High School Diploma -

Turkmen-Turkish High School
Turkmenistan
06-2003

Skills

  • Solution selling
  • Proposal Development
  • Strategic account development
  • New Business Development
  • Staff Management
  • Territory sales management
  • Relationship Building

Timeline

Sales Manager

Terra Granite
04.2023 - 02.2024

Tumar Restaurant

Own Business
01.2017 - 09.2022

General Manager

Tajir hotel
09.2015 - 12.2016

Tourism Coordinator

Anex Tour
06.2007 - 10.2014

MBA - Business Management

Ankara University

High School Diploma -

Turkmen-Turkish High School

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Timur Murzin