Tim E Wolfe
Des Moines
Summary
Dynamic and results-driven professional with extensive experience in team leadership and customer service. Proven track record in inventory management and training, enhancing operational efficiency and staff performance. Adept at fostering positive customer relations and implementing effective solutions to improve service delivery. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pizza Maker/Cashier
Casey General Store
09.2025 - Current
- Crafted high-quality pizzas using traditional methods and fresh ingredients.
- Managed food preparation, ensuring adherence to safety and hygiene standards.
- Trained new team members on pizza-making techniques and kitchen operations.
- Streamlined kitchen workflow, reducing preparation time for busy service periods.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
Parts Sales Manager
Autozone
10.2022 - 08.2024
- Oversaw parts inventory management, ensuring optimal stock levels and order accuracy.
- Developed and implemented sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored team members on product knowledge and effective sales techniques.
- Analyzed sales data to identify trends, driving informed decision-making for inventory procurement.
- Established strong relationships with vendors to negotiate favorable terms and pricing for parts procurement.
- Conducted regular performance evaluations, providing constructive feedback to enhance team performance.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
Store Manager
Little Ceasers Pizza
04.2019 - 08.2024
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and developed team members to enhance performance and customer service.
- Managed inventory levels, optimizing stock management processes to reduce waste.
- Implemented promotional strategies to increase sales and improve customer engagement.
- Streamlined workflow processes, enhancing efficiency in food preparation and delivery.
- Analyzed sales data to identify trends and inform decision-making for product offerings.
- Fostered a positive work environment, promoting teamwork and employee satisfaction.
- Conducted regular staff meetings to communicate goals, expectations, and performance feedback.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Manager
Sleepy Hollow Sports Park
05.2016 - 04.2019
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Developed and implemented training programs for staff to enhance service delivery.
- Coordinated scheduling and resource allocation to optimize park activities.
- Evaluated operational processes, identifying areas for efficiency improvements.
- Analyzed customer feedback to enhance guest experience and service offerings.
- Led initiatives to improve staff engagement and retention through recognition programs.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
South East Polk
Pleasant HillSkills
- Teamwork and collaboration
- Customer service
- Safe food handling
- Food safety
- Customer relations
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Cash management
- Shift scheduling
- Employee training
Accomplishments
- Promoted to Manager after only 5 months for exceptional performance.
- Trained and mentored 25+ employees.
- Completed manager training program.
Certification
- Forklift Certification - DMACC 2022
- Mig Welding Certification - DMACC 2022
Timeline
Pizza Maker/Cashier
Casey General Store
09.2025 - Current
Parts Sales Manager
Autozone
10.2022 - 08.2024
Store Manager
Little Ceasers Pizza
04.2019 - 08.2024
Manager
Sleepy Hollow Sports Park
05.2016 - 04.2019
High School Diploma -
South East Polk