Tina Abbott
Knoxville,PA
Summary
Mental health professional with comprehensive experience in providing therapeutic support and interventions, including cognitive-behavioral therapy and crisis management. Proven track record of working collaboratively within multidisciplinary teams to achieve positive client outcomes and adapt to dynamic environments. Expertise in client assessment, treatment planning, and evidence-based therapy. Utilizes clinical expertise to create tailored treatment plans that address individual client needs. Track record of fostering supportive environment that promotes mental health and well-being. Passionate about helping people manage mental health and improve quality of life.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cook/Waitress/Bartender
Knoxville Social Club
08.2014 - Current
- Contribute to positive guest experiences by accommodating special needs and requests.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service, demonstrating ability to engage with a diverse population and build lasting friendships.
- Adapted to fast-paced environment, flexible in my approach to work duties, and able to multitask.
- Trained new staff.
Waitress/Cook
Cunningham's Kozy Kitchen
06.2014 - 07.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Managed time by organizing and prioritizing duties.
Mental Health Professional/ Supervisor
Concern Profession Services
01.2010 - 06.2013
- Oversaw program licensed for 28 students, supervised staff, wrote treatment plans, consulted with psychiatrist and other service providers, facilitated group, individual and family therapy, worked with teachers to help with behaviors in the classroom. Advocated for students to get there needs met.
- Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
- Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
- Documented client progress in confidential files. wrote treatment plans based on each students needs.
BSC/ Mobile Therapist/On-call Crisis Worker
Concern Professional Services
01.2006 - 06.2013
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
- Provided empathetic support to clients in crisis, guiding them towards appropriate resources and interventions.
- Documented all client interactions and interventions.
- Improved student behavior by implementing individualized behavior support plans and strategies.
- Collaborated with multidisciplinary teams to develop comprehensive, effective treatment plans for students with behavioral challenges.
- Implemented data collection systems for monitoring student progress toward behavioral goals, providing regular updates to stakeholders on achievements made over time.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Educated parents on best practices for managing difficult behaviors at home, fostering consistency across settings.
- Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
- Maintained strict confidentiality standards while handling sensitive information in accordance with HIPAA regulations.
- Facilitated individual and family therapy sessions, addressing a wide range of mental health concerns.
- Evaluated the effectiveness of treatment plans regularly, making adjustments as needed to optimize client progress.
- Conducted thorough assessments to identify specific client needs and develop tailored interventions.
- Established rapport with clients through empathetic listening and nonjudgmental support during sessions.
- Developed creative therapeutic interventions to address diverse client populations effectively.
- Provided crisis intervention services when necessary, prioritizing safety and stabilization for clients in distress.
- Promoted client autonomy by teaching effective coping strategies and self-care techniques.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for improved client outcomes.
- Enhanced client engagement by incorporating personalized mobile therapy sessions.
- Wrote reports on clients and maintained required paperwork.
- Implemented variety of evidence-based counseling methods to achieve therapy goals.
- Referred clients to other specialists, institutions or support services as necessary.
- Collected information about individuals or clients using interviews, observational techniques, and other assessment methods.
Social Worker
North Penn Comprehensive Services/LBH
08.2006 - 01.2010
- Updated client documentation for accurate, compliant and current records.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Interviewed clients, and groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated clients on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Facilitated group therapy sessions to build supportive, communicative client networks.
Teaching Assistant 15/1/1 Classroom
Addison Central School District
09.2001 - 06.2006
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Prepared educational materials to reinforce lesson content, aiding in better comprehension.
- Contributed to positive learning environment by addressing individual student needs, promoting equity and inclusion.
- Led tutoring sessions for students requiring additional support, leading to noticeable improvements in their academic performance.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Worked as intervention specialist after school, , participated in summer school program as teaching assistant to help with educational and behavioral needs.
- Filled in as substitute teacher in other classrooms as needed, following teachers education plan.
Counselor/ Senior Counselor
Concern Treatment Unit for Boys
05.2000 - 07.2005
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Improved client self-esteem and communication skills through targeted therapeutic techniques.
- Provided crisis intervention services, offering immediate support and stabilization.
- Enhanced therapeutic alliance through empathetic listening and validation of client experiences.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
- Adapted counseling techniques to best suit individual needs of each client.
- Supported individuals dealing with mental health and emotional issues.
- Educated clients on dangers of substance abuse and prevention techniques.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- As Senior Counselor demonstrated ability to manage shift, deliver medication, ensure all paper work was completed, and that shift went smoothly, reporting to supervisor as needed.
Direct Care Worker
Northern Tier Children's Home
04.1999 - 06.2000
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
- Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
- Remained alert to problems or health issues of clients and competently responded.
- Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
- Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored progress and documented patient health status changes to keep care team updated.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
Master of Social Work - Social Work
Marywood University
Scranton, PA05-2005
Skills
- Developing relationships, Engaging personality, Building rapport
- Facilitating counseling sessions, individual, group and family
- Professional Attitude, Highly reliable
- Problem-solving abilities, Multitasking Abilities,
- Confidential records, Maintain records
- Psychosocial assessment, Behavioral assessment
- Time management abilities
- Stress Management, Anger management techniques
- Client goal planning, Tracking client progress
- Case Management
- Child ,Adolescent, and Adult Counseling, AdulCounseling,
Certification
Certified Teaching Assistant 2001-2006
Timeline
Cook/Waitress/Bartender
Knoxville Social Club
08.2014 - Current
Waitress/Cook
Cunningham's Kozy Kitchen
06.2014 - 07.2020
Mental Health Professional/ Supervisor
Concern Profession Services
01.2010 - 06.2013
Social Worker
North Penn Comprehensive Services/LBH
08.2006 - 01.2010
BSC/ Mobile Therapist/On-call Crisis Worker
Concern Professional Services
01.2006 - 06.2013
Teaching Assistant 15/1/1 Classroom
Addison Central School District
09.2001 - 06.2006
Counselor/ Senior Counselor
Concern Treatment Unit for Boys
05.2000 - 07.2005
Direct Care Worker
Northern Tier Children's Home
04.1999 - 06.2000
Certified Teaching Assistant 2001-2006
Master of Social Work - Social Work
Marywood University
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