Tina Ackels
Saint Johns
Summary
As the manager of the Lansing Columbian Association (Knights of Columbus), I am the only employee, so my duties include maintaining the building, data entry, such as daily reports and deposits.
We also have a rental facility, I bartend, and make sure customers have a good experience. I have had many repeat customers due to giving the families a wonderful experience.
Overview
34
34
years of professional experience
Work History
Manager
Lansing Columbian Assocation
Lansing
02.2011 - Current
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Perform minor repairs on doors, locks and other related fixtures as needed.
- Sweep, mop and vacuum floors of all areas.
- Empty wastebaskets and trash containers.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Server/Bartender
Royal Scot Golf and Bowl
Lansing
04.1991 - 02.2011
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Trained new employees on restaurant procedures and plating techniques.
Stacker SLI
John Henry Primary School
Grand Ledge
06.1998 - 06.1999
- Organized inventory shelves for efficient storage of goods.
- Ensured all items were properly labeled with appropriate codes prior to storing them away.
- Collaborated closely with other team members to ensure smooth workflow throughout shifts.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Reported any damages or discrepancies in product quantity or quality to the supervisor immediately upon discovery.
- Cleaned work areas daily, disposing of waste materials properly.
Education
High School Diploma -
DeWitt High School
DeWitt, MI06-1993
Skills
- Inventory management
- Process improvement
- Customer service
- Team collaboration
- Health and safety compliance
- Equipment maintenance
- Conflict resolution
- Problem solving
- Regulatory compliance
- Partnership development
- Strategic planning
- Operations management
- Documentation and reporting
- Verbal and written communication
- Clear communication
- Decision-making
Affiliations
I love to be outside with family Bon Fires, games, and food. I Enjoy Bowling, Fishing and just being with nature.
Timeline
Manager
Lansing Columbian Assocation
02.2011 - Current
Stacker SLI
John Henry Primary School
06.1998 - 06.1999
Server/Bartender
Royal Scot Golf and Bowl
04.1991 - 02.2011
High School Diploma -
DeWitt High School
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