Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tina Adams

Olivehurst,CA

Summary

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

16
16
years of professional experience

Work History

Cashier/Sales Associate

Shoppers Cache
Eagle River, AK
06.2015 - 11.2018
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Helped customers complete purchases, locate items and join reward programs.

Cashier/Sales Clerk

Knik Country Liquor
Wasilla, AK
07.2015 - 09.2015
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Set up new sales displays each week.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.

Bartender/Cook

Tips Bar
Eagle River, AK
02.2012 - 06.2015
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Operations Manager /Supervisor

Wal-Mart Supercenter
Eagle River, AK
06.2004 - 05.2013
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Onboarded new employees with training and new hire documentation.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Accomplished multiple tasks within established timeframes.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

Education

GED -

Phoenix High School
Lincoln, CA

Skills

  • Sales expertise
  • Product promotions
  • Store opening and closing
  • Cash Handling
  • Currency counting
  • Liquor law compliance
  • Point of sale operation
  • Inventory management
  • Wire Transfers
  • Identification checks
  • Basic math skills

Additional Information

Completed a 16 week management training program through WalMart consisting of Leadership Skills, Problem Solving, Effective Communication and Retail Management. Recently expired but willing to update food handlers card.

Timeline

Cashier/Sales Clerk

Knik Country Liquor
07.2015 - 09.2015

Cashier/Sales Associate

Shoppers Cache
06.2015 - 11.2018

Bartender/Cook

Tips Bar
02.2012 - 06.2015

Operations Manager /Supervisor

Wal-Mart Supercenter
06.2004 - 05.2013

GED -

Phoenix High School

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Tina Adams