Tina Aivaliotis
Merrick
Summary
Dynamic leader with a proven track record at Jules Garbus MDPC, enhancing operational efficiency and patient care quality through strategic planning and staff management. Skilled in medical practice management and fostering a collaborative work environment, significantly boosting team productivity and satisfaction. Expert in HIPAA compliance and workflow optimization.
Overview
29
29
years of professional experience
Work History
Practice Manager
Jules Garbus MDPC
08.2018 - Current
- Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problemsolving.
- Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
- Addressed and remedied all patient or team member issues.
- Ordered all office supplies and kept check on inventory levels.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Supervised team of [Number] office personnel.
- Managed human resources functions including recruitment, hiring, onboarding, payroll administration, benefits coordination, and employee relations counseling.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Managed budget for the medical practice, reducing overhead costs through careful resource allocation and vendor negotiation.
- Enhanced staff productivity through implementation of effective training programs and performance evaluations.
- Handled job duties for staff members which were unavailable or out of office.
- Oversaw accounting, budgeting, and financial reporting.
- Ensured proper maintenance of facility, coordinating repairs and upgrades as needed for optimal functionality and safety.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Increased revenue generation by identifying opportunities for practice growth through expansion of services or acquisition of new patients.
- Facilitated smooth transitions between various departments within the practice by fostering a collaborative working environment among staff members.
- Ensured adherence to all relevant laws and regulations governing medical practices by staying informed on changes in the industry landscape and updating policies accordingly.
- Created and implemented organizational policies and procedures.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Medical Receptionist
Colon Rectal Surgical Specialists of New York
09.2010 - 08.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
- Reduced administrative errors by consistently verifying insurance information.
- Supported patient care by scheduling appointments to accommodate urgent health needs.
Tutor, Special Needs Students
Sylvan Learning Centre
07.2004 - 06.2009
- Developed strong relationships with students and their families, fostering open communication channels to address individual concerns and progress updates.
- Managed challenging behaviors effectively by implementing clear expectations, consistent consequences, and positive reinforcement strategies within the classroom environment.
- Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
- Contributed to a positive learning environment for all students by fostering a culture of inclusivity, empathy, and respect throughout the entire school community.
Third Grade Teacher
New York City Board of Education
09.1995 - 08.2004
- Participated in ongoing professional development opportunities to stay current on educational trends and best practices, enhancing overall teaching effectiveness.
- Assessed student understanding regularly using various formative assessment techniques, adjusting instruction accordingly for optimal results.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Assessed student progress by administering tests and evaluating results.
- Developed critical thinking skills in students through the use of inquiry-based learning activities and problem-solving exercises.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Education
Master of Science - Literacy
Long Island University
Greenvale, NY09-1997
Bachelor of Science - Elementary Education
Long Island University
Greenvale, NY05-1994
Skills
- Medical practice management
- Payroll administration
- Electronic health records
- Insurance verification
- HIPAA
- Policy and procedure development
- Staff management
- Strategic planning
- Staff supervision
- Medical personnel recruitment
- Workflow planning
Timeline
Practice Manager
Jules Garbus MDPC
08.2018 - Current
Medical Receptionist
Colon Rectal Surgical Specialists of New York
09.2010 - 08.2018
Tutor, Special Needs Students
Sylvan Learning Centre
07.2004 - 06.2009
Third Grade Teacher
New York City Board of Education
09.1995 - 08.2004
Master of Science - Literacy
Long Island University
Bachelor of Science - Elementary Education
Long Island University
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