Summary
Overview
Work History
Education
Skills
Generic

Tina Allen

Bedford,TX

Summary

Reliable Head cashier offering strong problem-solving and communication skills, as well as strengths in promoting products. Successful at upselling target items. Trained in the complications of creating and maintaining a sucessful team to drive loyalty and gain repeat business. Is flexible with changing business needs to suffeciently manage and complete complicated tasks. Well accustomed to fast paced enviroments, and safety procedures to keep customers and team members safe and happy.

  • Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at Cash handling with dedication to efficiency and accuracy.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience

Work History

Head Cashier

Whataburger
08.2018 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Received and processed customer payments.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising, and customer service.
  • Led cashiers and associates in providing thoughtful customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Alleviated customer service needs with policy-appropriate solutions.

Cashier

McDonald's
09.2015 - 08.2018
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Deli Clerk

Albertsons
Las Vegas, NV
2008.01 - 2014.01
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Inspected goods to establish accurate pricing and labeling.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

2 Years - Child Education

Moorpark College
Moorpark, CA

High School Diploma -

Royal High School
Simi Valley, CA
06.1994

Diploma - Medical Studies

Everest College
Seattle, WA
2014

Skills

  • Corrective Actions
  • Proper Staffing
  • Sales Expertise
  • Team Contribution
  • Employee Motivation
  • Multi-Tasking Skill
  • Online Order Picking
  • Staff Assignments
  • Product and Service Sales
  • Team Leadership
  • Sweeping and Mopping
  • Time Management Strength
  • Adaptability and Dependability
  • New Hire Training
  • Credits and Refunds
  • Verbal Communication
  • Customer Service
  • Customer Relations
  • Cash Register Operation
  • Accounting Softwares
  • Product Merchandising
  • Shipment Procedures
  • Adaptable and Flexible
  • Front-End Supervision
  • Coin and Currency Counting
  • C-Level Relationship Management

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Tina Allen