Tina Allen-Moore

• Adapted to diverse security assignments across multiple locations and shift schedules.
• Monitored and maintained safety protocols, enforcing site-specific rules and regulations.
• Responded swiftly and effectively to incidents, emergencies, and alarms.
• Communicated clearly with clients, employees, and law enforcement to ensure site security.
• Quickly learned and applied new post orders and procedures for various assignments.
• Conducted routine patrols to identify and mitigate potential security risks.
• Maintained detailed incident reports and daily activity logs with accuracy and professionalism.

• Monitored and secured premises to ensure the safety of employees, visitors, and property.
• Conducted regular patrols, surveillance, and inspections to detect and prevent unauthorized access, theft, or vandalism.
• Responded promptly to alarms, emergencies, and incidents, effectively handling situations while adhering to established protocols.
• Maintained accurate and detailed logs of daily activities, incidents, and security breaches.
• Communicated with law enforcement or emergency services when necessary, ensuring swift resolution of issues.
• Delivered excellent customer service by assisting visitors and providing guidance as needed.

• Provided friendly and efficient customer service by processing cash, credit, and debit transactions for fuel, snacks, and other store items.

• Operated the point-of-sale (POS) system accurately to ensure quick and smooth checkouts.

• Assisted customers with inquiries about fuel prices, promotions, and in-store products.

• Stocked shelves, coolers, and displays to maintain a clean, organized, and well-supplied store environment.

• Monitored and replenished coffee, hot food, and beverage stations throughout the day.

• Maintained safety and cleanliness standards by performing routine cleaning of the store and gas pump areas.

• Complied with company policies regarding age-restricted items and loss prevention practices.

• Handled customer concerns professionally and escalated issues to management as needed.

• Provided excellent customer service by assisting customers with purchases, returns, and inquiries in a fast-paced retail environment.

• Operated point-of-sale (POS) systems to process cash, credit, and gift card transactions accurately and efficiently.

• Maintained a clean and organized checkout area while ensuring compliance with company policies and procedures.

• Assisted customers with locating products and answered questions about store services and promotions.

• Handled customer concerns professionally, escalating issues to management when necessary.

• Contributed to team success by supporting additional tasks such as stocking and inventory checks during non-peak hours.

• Unloaded delivery trucks and stocked merchandise on shelves, ensuring products were accurately placed and organized according to store layout.

• Maintained clean and orderly aisles by removing empty boxes, debris, and misplaced items during the overnight shift.

• Checked product labels, tags, and signage for accuracy, correcting discrepancies as needed.

• Operated equipment such as pallet jacks and forklifts to transport inventory safely.

• Monitored inventory levels and reported stock shortages or damages to supervisors.

• Assisted with setting up displays and rearranging shelves to align with seasonal or promotional changes.

• Ensured compliance with safety protocols and company policies to maintain a secure work environment.