Tina Anderson
General Manager
Romeoville,IL
Summary
Dedicated hotel professional with a history of exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges using sound judgment to positively impact company success. Encouraging manager dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Marriott/ Courtyard by Marriott Chicago UIC, GM
Schulte Hospitality Group
Chicago, IL
12.2021 - Current
- · Exceded last year's revenue by $2.1 million, Flow through 64.7% and RevPar Index 121.4. Annual revenue $9 mil.
- · Led property through public area and restaurant renovation for brand conversion to Courtyard by Marriott which included the execution of Property Management System changeover, brand training and Brand Standard Audit.
- · Collaborated with Schulte counsel and Local 1 Union representatives to introduce Collective Bargaining Agreement to the property in 9/2022 and establish guidelines with department heads to ensure compliance.
- · Re-established Food & Beverage department after being closed for 3+ years which included completion of banquet & catering menu overhaul to complement the Courtyard Bistro menu core items to control waste; resulting in Food Cost reduction of 2pts to 27.7%
- · Maximized operational excellence through three internal promotions, mentoring personnel on management principles, brand standards, and Schulte company procedures to achieve the top 20% of Marriott's Intent to Recommend for guest satisfaction scores for the Courtyard brand for 2024
SpringHill Suites by Marriott Burr Ridge, GM
Schulte Hospitality Group
Burr Ridge, IL
12.2019 - 12.2021
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
DoubleTree By Hilton Holland, GM
Schulte Hospitality Group
Holland , MI
03.2018 - 12.2019
- Managed all financial activity, operations, payroll and human resources for 70 staff members and 7 department heads at 168-room hotel with 9,834 sq ft of event space and annual sales of 5.7 million.
- Moved our RevPar (Revenue Per Available Room) year-to-date ranking up two points and RevPar index (share of market) from 98% to 108% through strengthening existing corporate relationships, increasing Average Daily Rate during peak season and securing project business.
- Increased Room Revenue 98k year over year by exceeding ADR budget, increased Beverage Revenue 22k through addition of craft beers, marketing on social media and creating new banquet bar packages increasing Gross Operating Profit from 16.5% from May 1, 2018, to 37.3% at year-end
- Led property out of Red Zone to Acceptable level of Guest Service and Room Cleanliness by focusing on Top Driver areas of satisfaction as well as analyzing and addressing issues in guest verbatim and managing Capital Expense process to improve conditional items.
SpringHill Suites by Marriott Elmhurst, GM
Schulte Hospitality Group
Elmhurst, IL
03.2010 - 03.2018
- Lead General Manager for 13 properties in our region with the role of on-boarding new General Managers and transitioning properties to Schulte Hospitality Group as we grew from a portfolio of 16 to 200 hotels.
- Completed total guestroom and public area renovation in allotted time while exceeding brand guest satisfaction.
- Achieved and retained RevPar ranking of #1 in competitive set of 6 properties every year 2010-2017; rank #1 in Market on Trip Advisor
TownePlace Suites/Fairfield Inn & Suites, GM
Tharaldson Property Management
Naperville, IL
09.2004 - 03.2010
- Increased revenue by 48% and exceeded GOP (Gross Operating Profit) dollars by additional 7% over budget within two years of changing hotel brands at TownePlace Suites
- Property level Revenue Manager; create seasons for all rate segments such as AAA, Advanced Purchase, Senior and BAR (Best Available Rates) as well as length of stay restrictions to maximize revenue through Marriott's MARSHA system
Skills
Operations Management
undefinedTimeline
Marriott/ Courtyard by Marriott Chicago UIC, GM
Schulte Hospitality Group
12.2021 - Current
SpringHill Suites by Marriott Burr Ridge, GM
Schulte Hospitality Group
12.2019 - 12.2021
DoubleTree By Hilton Holland, GM
Schulte Hospitality Group
03.2018 - 12.2019
SpringHill Suites by Marriott Elmhurst, GM
Schulte Hospitality Group
03.2010 - 03.2018
TownePlace Suites/Fairfield Inn & Suites, GM
Tharaldson Property Management
09.2004 - 03.2010
Similar Profiles
Juan Roig BurgosJuan Roig Burgos
Head Houseman at Schulte Hospitality Group (Aloft / Element Midtown Hotel)Head Houseman at Schulte Hospitality Group (Aloft / Element Midtown Hotel)
Lexie BobzienLexie Bobzien
Contact Center Supervisor at Schulte Hospitality GroupContact Center Supervisor at Schulte Hospitality Group
THOMAS GEORGETHOMAS GEORGE
Regional Controller at Schulte Hospitality GroupRegional Controller at Schulte Hospitality Group