Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
• Communicate effectively with multiple departments to plan meetings and prepare welcome packages for new veteran students. Establish strong relationships to gain support and effectively achieve results.
• Entrusted to manage office in the supervisor’s absence. Provide timely, courteous and knowledgeable response to information requests.
• Maintain multiple accounts within the department and run monthly reports for check and balance purposes.
• Develop innovative PowerPoint presentations used by the Associate Dean of Student Services to present during initial scholastic semesters.
• Coordinate travel arrangements for Director, Manager, and Program Coordinators.
• Prepare monthly mileage for Director, Manager, and Program Coordinators.
• Answer the telephone and represent the university in a professional and businesslike manner.
• Assisted four (4) attorneys in criminal defense process involving: narcotics, fraud, bank robbery, counterfeiting, immigration and civil rights violations, assault on federal property.
• Prepared numerous motions included but not limited to: discovery, limine and for notice by the Government of the intention to rely upon other bad acts, evidence, and production of witness statements, production for Exculpatory and Mitigating evidence, mental competency, objections to Pre-Sentence Investigation Reports, and preparation of federal appeals.
• Retrieved / Electronically filed case information and court pleadings from the Federal Court Electronic Court Filing System.
• Greeted clients with professional demeanor.
• Answered all telephone calls and represented the company in a professional and businesslike manner; Addressing their questions and concerns with knowledge and professionalism, screened callers, and re-directed calls to proper person / extension.
• Performed daily court run, would pick-up and distribute documents to United Federal District and Magistrate Judges, United States Federal Probation Office, United States Attorney’s Office, and the United States Marshal Office.
• Maintained and organized hard copy filing system.