Overview
Work History
Education
Timeline
Generic

Tina Arroyo

Meridian,CA

Overview

40
40
years of professional experience

Work History

Virtual Safety Attendant - VSA

St Luke's Regional Medical Center
04.2023 - Current
  • Conducted continuous virtual monitoring of up to 12 at-risk patients simultaneously, ensuring safety and compliance.
  • Engaged with patients virtually to redirect behaviors and maintain a safe environment; promptly initiated further actions if initial redirections failed.
  • Promptly reported patient needs and behavioral changes to the healthcare team, ensuring timely interventions.
  • Acted as a companion to patients, offering support and fostering a calm and reassuring environment.
  • Adapted care strategies to meet the unique needs of each patient, providing personalized care.
  • Maintained ongoing communication with the bedside team to ensure adherence to patient safety measures and precautions, prioritizing timely interventions and emergency responses.
  • Ensured all technology requirements were consistently met and operational.
  • Proactively solved problems and adapted to the evolving needs of the VSA program, focusing on enhancing patient care and optimizing program efficiency.
  • Served as preceptor, Providing hands on training and mentorship.

Patient Safety Attendant -PSA

St Luke's Patients Regional Medical Center
01.2011 - 03.2023
  • Provided one-on-one observation for patients at risk for adverse events (falls, self-injury, harm to others), strictly following the patient's care plan.
  • Promptly reported patient needs and changes in behavior to the healthcare team, ensuring timely intervention.
  • Maintained a secure and safe environment for patients and staff, adhering to safety protocols and procedures.
  • Acted as a companion to the patient, offering support and fostering a calm and reassuring environment.
  • Ensured patient safety by redirecting and engaging them as necessary.
  • Employed various techniques to manage and mitigate patient distress and agitation.
  • Demonstrated adaptability by working with diverse populations, including patients with varying cognitive abilities, physical limitations, or cultural backgrounds.
  • Utilized effective de-escalation techniques when encountering agitated or distressed patients, prioritizing safety for all involved parties.
  • Served as a liaison between patients, families, and nursing staff, helping to resolve any concerns or issues that arose during the hospital stay.
  • Mentored new Patient Safety Attendants by sharing best practices and offering guidance as they acclimated to their roles.
  • Improved communication between m


General Manager

The Waves / Golden Wheel
05.1984 - 03.2009
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions at all establishments.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

GED -

Home Academic's
California City, CA
12.1990

Timeline

Virtual Safety Attendant - VSA

St Luke's Regional Medical Center
04.2023 - Current

Patient Safety Attendant -PSA

St Luke's Patients Regional Medical Center
01.2011 - 03.2023

General Manager

The Waves / Golden Wheel
05.1984 - 03.2009

GED -

Home Academic's

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Tina Arroyo