Accomplished Realty Specialist with a proven track record at the U.S. Army Corps of Engineers, USACE, enhancing property management and customer satisfaction. Expert in contract negotiation and strategic investment evaluation, I excel in leading projects to completion with meticulous attention to detail and strong leadership skills. Achieved significant improvements in operational efficiency and client relations, demonstrating a results-driven approach with over 20 years of experience in real estate.
Overview
23
23
years of professional experience
Work History
Realty Specialist
U.S. Army Corps of Engineers, USACE
Omaha, NE
06.2024 - Current
Managed contractors conducting renovations within service departments.
Delivered comprehensive customer support during transaction phases.
Efficiently handled questions and concerns of tenants, property owners, and interested parties.
Communicated with clients to determine property needs and budget constraints.
Produced accurate lease agreements.
Advised superiors and/or landlords on market conditions, pricing, and legal requirements during our transaction process.
Negotiated leasing contracts with lessors on behalf of the government.
Implemented and facilitated sessions for introducing construction projects.
Researched local zoning regulations and other legal requirements related to real estate transactions.
Scheduled and attended weekly appointments with clients.
Managed multiple property portfolios by tracking tenant information and lease renewals.
Coordinated property tours and communicated with superiors to assist with inspections and appraisals.
Provided excellent service and attention to customers when face-to-face, through phone conversations, or via email correspondence.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Developed plans for single and collocated service expansions to ensure safety compliance.
Administered comprehensive planning, coordination, and direction of real estate initiatives for diverse clients.
Facilitated strong working relationships with public entities, state governments, local governments, and military components.
Utilized planning and discussion to meet assigned schedules and objectives.
Analyzed problems involving conflicting applications of processes.
Appraiser Tech 1 (Residential Mass Appraiser)
Douglas County
11.2022 - Current
Under the direction of the Assessor/Register of Deeds or designee, performing support functions for the appraisal of residential and/or commercial properties
Conduct physical inspections of properties, take accurate measurements, and collect data on real estate sales, new construction and building permits for renovation, reconstruction, additions, or other improvements to existing structures
Establish and maintain effective work relationships with supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public
Comply with Civil Service Rules, collective bargaining agreements, County policies, department policies and laws to create a cooperative, safe, respectful, and quality work environment
Transfer applicable field data, changes and/or additions to the property record files following site inspections
Review and evaluate blueprints, schematics, maps, plats, mortgages, and contracts
Determine property classification of given structures
Assist in inspecting new construction and alterations to existing structures for modification of assessed valuations
Update property records to reflect any value changes
Record information obtained in the field, ensuring a correct and legible permanent record
Conduct interviews with developers, contractors, builders, bankers, brokers, appraisers, property owners, property managers and related personnel obtaining pertinent information and relevant data regarding rents, vacancies, expenses, rates, and any other data influencing real estate values
Review properties and photograph and/or prepare sketches onsite of improvements
Complete and maintain reports, studies, and analyses
Promote a professional and positive image in all interactions and contacts with the public and other departments
Safely operate a motor vehicle when required to travel on County business
Perform other duties as assigned and directed
Licensed Real Estate Agent
Keller Williams Realty
02.2015 - Current
Represent buyers' and sellers' interest in the sale and/or leasing of real estate
Preparing documentation and coordinate and lead negotiations for my clients by using numerical, verbal reasoning, conceptual thinking to acquire real estate properties in the Greater Omaha and Southwest Iowa region
Provide transparent communication to all parties involved which allows a clear and direct understanding of the terms of the agreement
Conduct negotiations for the acquisition of real estate for individuals, company projects and endeavors
Demonstrate best practices of client prospecting, relationship-building, generating active sales results despite a challenging real estate market
Leverage talents in property transformations to give the best first impression to potential client
Efforts resulted in quicker sales and higher profits
Creating and managing social media marketing, email correspondences, instant messaging to meet all clients' wants, needs, and questions
Valuation and Market Specialist
Homebuyers, Inc.
04.2019 - 04.2020
Establishing fair market valuation for property investors on residential and multi-family properties in Nebraska and Iowa real estate markets
Utilizing recognized valuation approaches for residential and multi-family real estate
Demonstrated success transforming a project into a functional solution
Experienced in leading projects on time, on budget and with excellent attention to detail
Offer expertise in contract negotiation, sales, bid gathering, construction, design, and valuation of property and client relations
Investment Analysis at the direction of the Investment manager
Review and critique of outside agent valuations
Preform Cumulative Market Analysis for Asset Managers on outstate properties
Licensed Real Estate Appraiser
Mitchell & Associates, Inc.
08.2001 - 07.2014
Promoted in 2001 after qualifying for registration
Responsible to formulate accurate appraisals of real estate property values, based upon assessed valuation, neighborhood location and potential for sale on the open market
Photograph and measure properties in Omaha and surrounding communities
Conduct FHA and Conventional Fannie Mae appraisals reports
Identify any damages or repair needs, as well as potential problems
Prepare summary appraisal reports using recognized valuation approaches for residential and multi-family real estate, as well as relocation properties
PROCESSOR: Hired August 1998
Scheduled appointments for appraisers and appraisal clients
Gathered research finding
Completed files
Education
Continuing Education - Lease Acquisition
Management Concepts
10-2024
ASSOCIATES OF APPLIED SCIENCE - Design
Metropolitan Community College
Omaha, NE
05.2018
RESIDENTAL REAL ESTATE LICENSED APPRAISER - Appraisals and Real Estate Lending
Appraisal Institute
01.2006
NEBRASKA AND IOWA LICENSED REALTOR -
Randall School of Real Estate
01.2000
Skills
Business operations
Time management
Strong leadership skills
Proficiency in reviewing contracts
Blueprints
Building specification
Builder Trend
Long-Term Planning
Chief Architect
Apex
Adobe Illustrator
Photoshop
MS Word
Excel
PowerPoint
Dotloop
DocuSign
Contract negotiation
Sales
Bid gathering
Construction
Design
Valuation of property
Client relations
Strategic Investment Evaluation
Review and critique of outside agent valuations
Cumulative Market Analysis
Property management
Property valuation
Real estate law
Construction management
Real estate management advisory
Property inspection
Facilities management
Land acquisition
Tax assessment
Site selection
Lease administration
Appraisal review
Due diligence
Portfolio management
Space planning
Relocation services
References
Available upon request
Leadership Experience
Volunteer for fall soccer sports.
Assist in the Harrison County Covid vaccination clinics.
Quarterly assist Meals on Wheels distribution.
Help with community events held at the Rand Center.
Elected President of the Miracle Hills Optimist Club 2003-2004.
Teammates Mentoring program 2001-2002.
Timeline
Realty Specialist
U.S. Army Corps of Engineers, USACE
06.2024 - Current
Appraiser Tech 1 (Residential Mass Appraiser)
Douglas County
11.2022 - Current
Valuation and Market Specialist
Homebuyers, Inc.
04.2019 - 04.2020
Licensed Real Estate Agent
Keller Williams Realty
02.2015 - Current
Licensed Real Estate Appraiser
Mitchell & Associates, Inc.
08.2001 - 07.2014
Continuing Education - Lease Acquisition
Management Concepts
ASSOCIATES OF APPLIED SCIENCE - Design
Metropolitan Community College
RESIDENTAL REAL ESTATE LICENSED APPRAISER - Appraisals and Real Estate Lending
Construction Management Co-op Student at U.S. Army Corps of Engineers, USACEConstruction Management Co-op Student at U.S. Army Corps of Engineers, USACE