Tina Ball

Prepared and typed real estate contracts for timeshare purchases .

• Conducted regular audits of existing contracts to ensure compliance with company policies and procedures.
• Reviewed customer information, closing costs and other fees associated with the purchase agreements made between sales reps and clients. Collected and processed payments for purchases, down payments and mortgage payments.
• Provided customer service via phone and or email. Provided support to sales teams to ensure proper pricing and inventory was available.
• Communicated pertinent information to clients via phone, email, and mail.

Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Managed office operations while scheduling appointments for department managers.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Delivered performance reviews, recommending additional training or advancements.
• Evaluated employee records and productivity and submitted evaluation reports.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Worked well in a team setting, providing support and guidance.
• Strengthened communication skills through regular interactions with others.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed and maintained courteous and effective working relationships.
• Paid attention to detail while completing assignments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
• Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
• Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
• Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
• Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
• Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
• Increased accuracy in overtime calculations through consistent monitoring of hours worked against established thresholds.
• Verified timekeeping records and handled any discrepancies with employees.
• Processed new hire paperwork and documents.
• Maintained payroll information by calculating, collecting, and entering data.
• Updated employee files with new details such as changes in address or salary levels.
• Issued paychecks on designated pay dates to avoid employee dissatisfaction.
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Maintained employee privacy and protected payroll operations by keeping all information confidential.

• Increased accuracy in verification processes by implementing thorough checks and attention to detail.
• Streamlined the verification process for faster turnaround times, resulting in client satisfaction.
• Collaborated with team members to improve overall efficiency and effectiveness of verification procedures.
• Enhanced the quality of verifications by conducting comprehensive research and investigation into applicant backgrounds.
• Maintained strict confidentiality of sensitive client information, adhering to company policies and regulations.
• Provided excellent customer service by promptly addressing inquiries and resolving any issues that arose during the verification process.
• Consistently met or exceeded performance metrics, showcasing dedication to high-quality work output.
• Communicated effectively with various departments for smooth coordination during verification processes.
• Participated in ongoing training sessions, continuously improving knowledge and skills relevant to the role.