To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Office Manager
PMSI
02.2011 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Managed office operations while scheduling appointments for department managers.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Coordinated special projects and managed schedules.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Reported to senior management on organizational performance and progress toward goals.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Lead Early Preschool Teacher
Grace Lutheran Preschool
08.1999 - 06.2011
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Promoted critical thinking skills by incorporating real-world examples into lessons and assignments.
Developed well-rounded students by emphasizing the importance of collaboration, creativity, and problemsolving.
Strengthened parent-teacher relationships through regular communication and involvement in school events.
Increased student participation in class activities through effective use of group work, peer review, and presentations.
Committed to continuous improvement through ongoing professional development workshops, seminars, webinars, or other training programs relevant to early childhood education best practices.
Ensured safety and well-being of all students by implementing appropriate classroom management strategies and addressing any behavioral issues promptly.
Collaborated with colleagues to design interdisciplinary curriculum units that integrated multiple subject areas for enhanced understanding.
Boosted classroom morale and fostered a positive learning environment through consistent encouragement and support.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Established positive communication with parents in daily conversation and formal conferences.
Assisted and supervised 12 children through entire school day.
Planned and executed activities to stimulate physical, social and intellectual growth.
Incorporated music, art and literature into curriculum.
Office Administrator
Merry Maids
06.1993 - 02.1999
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Associate Degree in Early Childhood Development - Childcare
Ashworth College
Norcross, GA
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Data Entry,Word,Excel and Pestpac program
Excellent multi-tasking ability
Customer Relations
Clear oral/written communication
Billing
Scheduling and calendar management
Administrative Support
Operations Management
Timeline
Office Manager
PMSI
02.2011 - Current
Lead Early Preschool Teacher
Grace Lutheran Preschool
08.1999 - 06.2011
Office Administrator
Merry Maids
06.1993 - 02.1999
Associate Degree in Early Childhood Development - Childcare