Tina Bearden
Saint Peters,MO
Summary
Results-oriented professional with a strong focus on business and customer satisfaction. Collaborative and experienced in meeting needs, improving processes, and surpassing requirements in both individual and team settings. Exceptional problem-solving skills, adept at analyzing and organizing data to provide valuable recommendations.
Overview
19
19
years of professional experience
Work History
Social Media Manager
LITTLE BROWN JUG ESTATE SALES
01.2024 - Current
- Oversaw social media presence and aligned posts to include branding and trending ideas resulting in a 86% increase in followers
- Created informative and entertaining posts for company's Facebook and Instagram pages
- Leveraged Squarespace to design and update website, landing pages and other digital assets to support communication and marketing strategies
- Liaison for Yelp, Google, and Better Business Bureau regarding reviews, ads, and other pertinent information
MEDICAL LEAVE
Leave of Absence
03.2017 - 12.2023
Project Manager
ANHEUSER-BUSCH INBEV
07.2014 - 02.2017
- Presented suite of electronic data interchange (EDI) services, such as invoicing, pricing, payment, purchase orders, and data analytics, to multiple levels of management at various retailers including Walgreens, Buffalo Wild Wings and Target
- Identified solutions to retailers' business problems that resulted in time and labor savings
- Successfully managed multiple projects simultaneously; utilizing cross-functional teams which included internal and external resources
- Established relationships across multiple wholesalers and retailers, collaborated to develop pricing tools, and developed user guides
Analyst I
ANHEUSER-BUSCH INBEV
01.2010 - 06.2014
- Assured high level of data integrity by resolving discrepancies and performing analysis to proactively identify errors in support of data transmission for 3,000+ Walmart stores – maintained a price accuracy level of 97% for three years
- Successfully lead a yearlong project to automate pricing for Walmart resulting in a 25% increase in price to retailer (PTR) accuracy at store level
- Identified automation opportunities for internal CVS team and standardized process resulted in 20% time savings to Key Account Managers
- Liaison between Walmart Sales team and IT resources to ensure pricing data flows properly and implemented best practices to streamline existing processes
- Developed service level agreements (SLA), key performance indicators (KPI), and reported metrics to client and department heads
- Performed ad hoc report requests for large volume/exposure customers and wholesalers for internal sales team
Data Analyst II
ANHEUSER-BUSCH INBEV
11.2006 - 01.2010
- Primary point of contact for 600+ wholesalers, internal Walmart sales team, and Walmart stores to resolve delivery issues involving price discrepancies
- Managed new store openings, wholesaler additions, and new items for Walmart
- Identified business requirements for new wholesaler applications and created user guides
- Developed standard operating procedures (SOP) and process maps for department
- Documented the business resumption plan and participated in a Disaster Recovery exercise for Walmart pricing applications
Customer Experience Professional
ANHEUSER-BUSCH INBEV
11.2005 - 11.2006
- Developed a strong knowledge base of Anheuser-Busch's portfolio of products as well as brewing processes, marketing objectives, promotions, and the three-tier system
- Diffused escalating legal situations and delicately handled hot issues reported in by Consumers
- Performed as a liaison on behalf of Anheuser-Busch and wholesalers with regards to product availability, product quality, sponsorships, business proposals, and other issues
Education
Masters of Business Administration -
FONTBONNE UNIVERSITY
St. Louis, MO01.2013
Bachelors of Business Administration - undefined
FONTBONNE UNIVERSITY
St. Louis, MO01.2010
Skills
- Functional & business requirements
- Advanced problem solving
- Business intelligence
- Advanced Excel
- Business process improvement
- Project management
- Developing metrics
- Data analysis
- SQL
Timeline
Social Media Manager
LITTLE BROWN JUG ESTATE SALES
01.2024 - Current
MEDICAL LEAVE
Leave of Absence
03.2017 - 12.2023
Project Manager
ANHEUSER-BUSCH INBEV
07.2014 - 02.2017
Analyst I
ANHEUSER-BUSCH INBEV
01.2010 - 06.2014
Data Analyst II
ANHEUSER-BUSCH INBEV
11.2006 - 01.2010
Customer Experience Professional
ANHEUSER-BUSCH INBEV
11.2005 - 11.2006
Bachelors of Business Administration - undefined
FONTBONNE UNIVERSITY
Masters of Business Administration -
FONTBONNE UNIVERSITY
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