Tina Benitez
Brandon,FL
Summary
Adaptive team player, Creative problem solving. Experienced professional with extensive background in customer service and customer engagement. Compassionate High School and Elementary Special Education and ESL Teacher Assistant known for high productivity and efficient task completion. Possess specialized skills in individualized instruction, behavior management techniques, and curriculum adaptation to meet diverse learning needs. Excel in communication, empathy, and patience, ensuring effective engagement with students facing unique challenges.
Overview
13
13
years of professional experience
Work History
Account Specialist
EIS- Engineered & Industrial Solutions
Philadelphia , PA
2021.07 - 2023.08
- Provided exceptional customer service by responding promptly to phone calls and emails from customers. Solution specialist between vendor inventory issues and global demand shortages due to the lockdowns.
- Developed and maintained relationships with clients to ensure satisfaction with services provided using CRM software.
- Worked closely with the sales team in order to provide timely updates on customer accounts.
Elementary ESL Teacher Assistant
Siegfried Elementary School
Northampton , PA
2021.03 - 2021.06
- Provided one-on-one support to students in reading and math in three Elementary schools in the district alternating students post Covid lockdown
- Provided individualized instruction for English language learners, tailoring lessons to meet their needs.
- Fostered positive relationships with students by providing guidance, support and encouragement in class.
- Developed strategies to motivate struggling ESL learners using positive reinforcement techniques.
High School Special Education Teacher Assistant
Northampton Area High School
Northampton , PA
2018.09 - 2021.03
- Provided one-on-one support to students in reading, writing, math and other subject areas.
- Created a positive learning environment by responding promptly to student questions and concerns.
- Monitored student progress and provided feedback on areas of improvement.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Led students through safety procedures for active shooter and fire drills
Assistant Teacher/Assistant Substitute Teacher/Special Education Paraprofessional
Parkland Area School District
Allentown , PA
2010.10 - 2018.09
- Provided individualized instruction to students who needed additional assistance.
- Worked with students to reinforce learning of material or skill introduced by teacher.
- Worked with both general and special education students in the High School and Elementary schools in the district
Education
Ministry
River Bible Institute
Tampa, FL2024-01
Bachelor of Arts - Communication Radio And Television Broadcasting
William Paterson College
Wayne, NJ1990-05
Skills
- Exceptional communication skills
- Customer service professional
- SAP
- CRM platforms
Affiliations
- Independent Team Beachbody Coach since August 2008.
- WPSC Radio DJ
- Vocal student
Timeline
Account Specialist
EIS- Engineered & Industrial Solutions
2021.07 - 2023.08
Elementary ESL Teacher Assistant
Siegfried Elementary School
2021.03 - 2021.06
High School Special Education Teacher Assistant
Northampton Area High School
2018.09 - 2021.03
Assistant Teacher/Assistant Substitute Teacher/Special Education Paraprofessional
Parkland Area School District
2010.10 - 2018.09
Ministry
River Bible Institute
Bachelor of Arts - Communication Radio And Television Broadcasting
William Paterson College
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