Tina Benjamin

• Responsible for verifying the eligibility of enrollees and ensuring premiums are billed accurately and promptly.
• Resolving discrepancies discovered during the error and payment posting processes.
• Build relationships and handle inquiries from Customer Service, payroll providers, and agency payroll offices.
• Ensured timely completion of reconciliations by adhering to strict deadlines and prioritizing tasks effectively.
• Analyzed data trends to proactively identify potential issues before they escalated into larger problems affecting financial statements.
• Improved communication between departments through regular collaboration on reconciliation matters.

• Analyzing pricing data and market trends
• Developing pricing models
• Collaborating with sales and marketing teams
• Determining competitive pricing strategies
• Developed strong analytical and financial skills, which helped to anticipate market and company needs.
• Assessed profitability in an effort to make adjustments using both company and marketplace data to develop decisive pricing.

Monthly review of actuals versus plan in preparation for the month-end process.

• Review and approve the monthly amortization file.
• Ensure that submitted accruals accurately reflect pending liabilities.
• Collaborated with Finance and Accounting to review and approve monthly amortization files, ensuring submitted accruals accurately reflect pending liabilities.
• Monitored and analyzed capital and operating budgets using SAP data forecasting, development, and review processes for efficiency.
• Identified cost-saving opportunities by performing thorough reviews of expense accounts and vendor contracts.
• Increased overall profitability through rigorous evaluation of capital expenditures, ensuring optimal allocation of resources.

• Assists with business provider recruitment and contracting, or handles research and analysis related to provider claims issues.
• Identifies systematic and procedural issues resulting from processing reports and initiating actions to produce reports.
• Extracts manipulate and evaluate the accuracy of provider data for new implementations or are responsible for ensuring the plan stays in compliance with provider contracts.
• Gathers complex statistical data analysis to identify financial and non-financial impacts and process and system improvements.
• Upgraded and expanded network systems and components.
• Analyzed and defined network requirements, optimization, and support for NH State Medicaid Contractual reporting requirements.

• Provides management with critical data to make accurate, timely, and informed business decisions.
• Analyzes trends in workflow, creates and initiates reporting systems.
• Updates and maintains audit databases and compiles audit results.
• Provides technical support to various departments, ensuring efficient and accurate data reporting and exchanges with external customers, vendors, and subcontractors.
• Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Used statistical methods to analyze data and generate useful business reports.