Tina Biddle
Fairbanks,AK
Summary
Accomplished professional with a proven track record at Eagle Yellow Cab, adept in dispatch software and stress tolerance. Excelled in enhancing delivery efficiency and fostering professional relationships, demonstrating exceptional route planning and customer relations skills. Successfully led teams to exceed productivity targets, showcasing strong leadership and schedule management abilities. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
24
24
years of professional experience
Work History
BULK DISPATCHER
Carlile Transportation
07.2024 - 08.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
PREP COOK
PUMP HOUSE
10.2023 - 07.2024
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Department Supervisor
Home Depot
07.2020 - 10.2023
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Dispatcher
Eagle Yellow Cab
01.2017 - 07.2020
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Expeditor
CH2MHILL
03.2013 - 03.2016
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Lead Supervisor
Prince Enterprises
03.2000 - 03.2015
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
Education
High School Diploma -
Austin E. Lathrop High School
Fairbanks, AK05.1998
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Schedule Management
- Updating logs
- Route Planning
- Customer Relations
Timeline
BULK DISPATCHER
Carlile Transportation
07.2024 - 08.2024
PREP COOK
PUMP HOUSE
10.2023 - 07.2024
Department Supervisor
Home Depot
07.2020 - 10.2023
Dispatcher
Eagle Yellow Cab
01.2017 - 07.2020
Expeditor
CH2MHILL
03.2013 - 03.2016
Lead Supervisor
Prince Enterprises
03.2000 - 03.2015
High School Diploma -
Austin E. Lathrop High School
Similar Profiles
KATRINA MISCHENKOKATRINA MISCHENKO
Operations Manager at Carlile TransportationOperations Manager at Carlile Transportation
Christine StevensonChristine Stevenson
Service Writer at Carlile TransportationService Writer at Carlile Transportation
Patty BillingsleyPatty Billingsley
Vice President, Human Resources at Carlile TransportationVice President, Human Resources at Carlile Transportation