Tina Biesbrock
Gobles,MI
Summary
Compassionate Home Health Aide with a proven track record at Chrystalis, excelling in patient care and emotional support. Skilled in meal preparation and personal hygiene assistance, I fostered client independence while enhancing their quality of life. Adept at collaborating with healthcare professionals, I ensured optimal health outcomes through effective communication and individualized care plans.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Aide
Chrystalis
03.2019 - 06.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored clients' health conditions and reported changes to healthcare professionals.
- Supported medication management by reminding clients of dosages and schedules.
- Maintained cleanliness and organization in client homes to promote a healthy environment.
- Documented patient care activities accurately in compliance with guidelines.
- Engaged clients in meaningful conversations to enhance emotional well-being.
- Collaborated with family members to address specific care needs and preferences.
- Adapted quickly to changing client needs, providing flexible support as necessary.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Developed individual care plans for clients based on specific needs.
- Provided direct personal care and administrative services to clients.
- Administered medications in accordance with doctor's instructions.
- Scheduled and coordinated medical appointments.
- Trained new staff members on best practices for home health care.
Sales Associate
Family Dollar
02.2011 - 09.2017
- Developed strong customer relationships to enhance loyalty and retention
- Assisted in inventory management and product replenishment processes
- Trained new sales associates on company policies and best practices
- Implemented visual merchandising strategies to optimize product displays
- Collaborated with team members to achieve monthly sales targets
- Resolved customer inquiries and complaints effectively, ensuring satisfaction
- Contributed to promotional campaigns, increasing foot traffic and engagement
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Allegan Sr. High
Allegan, MI06-1981
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
Certification
- HHA - Home Health Aide
Timeline
Home Health Aide
Chrystalis
03.2019 - 06.2025
Sales Associate
Family Dollar
02.2011 - 09.2017
High School Diploma -
Allegan Sr. High