Tina Blash
Jeffersonville,GA
Summary
Detail-oriented Administrative Professional with expertise in records management, appointment scheduling, and customer service. Proficient in Microsoft Excel and data entry, with strong problem-solving abilities and a commitment to maintaining confidentiality. Demonstrates effective communication skills and a capacity to excel in fast-paced environments.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Administrative Assistant
HHS Environmental Services
Macon, GA
10.2022 - Current
- Provided daily administrative support for HHS Environmental Services operations.
- Scheduled meetings and maintained calendars for Environmental Services supervisors.
- Processed invoices, purchase orders, and office correspondence with accuracy.
- Maintained employee records and updated confidential files.
- Prepared reports, memos, and client communications for HHS Environmental Services.
- Assisted with onboarding paperwork and routine support tasks.
- Managed phone calls and emails to provide information and ensure effective business communication.
- Entered data into spreadsheets using Microsoft Excel and similar programs.
- Organized filing systems for physical and electronic documents while protecting record accuracy and confidentiality.
- Handled confidential documents according to established protocol.
- Maintained office supply inventory by checking stock levels.
- Answered customer questions about company products and services.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients, customers, and internal staff.
- Supported efficient operation of office equipment such as printers, copiers, and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists when employee status or contact information changed.
- Supported planning of special events by arranging catering, securing venues, and ordering promotional materials.
- Proofread emails and documentation for accuracy and clarity.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Coordinated interdepartmental communication to enhance collaboration and information sharing.
- Compiled data from multiple sources into organized reports for management review.
- Coordinated meetings by arranging room reservations, catering, and technical setup.
- Developed filing systems for confidential documents and records.
- Organized files, built spreadsheets, faxed reports, and scanned documents while maintaining the front desk area.
- Provided shipment support and quality control by coordinating with vendors.
- Raised funds by organizing multiple events and managing details to meet deadlines.
- Coordinated recruitment support for HHS Environmental Services hiring needs and requisition updates.
- Screened resumes and applications for Environmental Services and facility support roles.
- Interviewed job applicants to collect and verify screening information.
- Explained company personnel policies, benefits, and procedures to employees and job applicants.
- Retrieved information from employee files for authorized personnel. to retrieve information for authorized persons and organizations.
Patient Access Representative
Aspen pointe Clinic
Denver, Colorado
02.2020 - 09.2022
- Verified insurance coverage details and updated registration records in clinic systems.
- Scheduled appointments and coordinated follow-up visits with patients and providers.
- Collected copayments and processed billing information at point of service, facilitating seamless financial transactions for patients.
- Supported patient check-in and check-out at Aspen Pointe Clinic front desk.
- Answered patient calls and routed messages to appropriate clinic staff, ensuring efficient communication and timely responses.
- Assisted clinic workflows by resolving access issues and supporting front desk staff, contributing to improved patient flow and service delivery.
- Registered patients through face-to-face interviews to gather demographic, insurance, and medical information.
- Applied HIPAA privacy and security regulations while handling patient information.
- Created new patient accounts in EMR system.
- Scanned documents into an electronic medical records system.
- Managed and organized incoming faxes related to patient registration processes.
- Obtained required signatures for privacy laws and consent for treatment.
- Updated reference materials with Medicare, Medicaid, and third-party payer requirements, guidelines, policies, and accepted insurance plans.
Medical Secretary
Atlanta Piedmont Hospital
Atlanta, GA
04.2014 - 01.2020
- Managed patient scheduling for Atlanta Piedmont Hospital outpatient clinics.
- Coordinated referrals, appointments, and follow-up visits.
- Managed referral requests across healthcare provider networks and specialty offices.
- Verified patient insurance coverage and prior authorization requirements.
- Verified insurance information and updated registration details.
- Prepared patient charts and maintained confidential medical records.
- Prepared patient charts for physicians prior to appointments, including updated existing information.
- Reviewed medical records for referral completeness and document accuracy.
- Coordinated appointment scheduling with providers, patients, and external clinics.
- Assisted in the development of referral processes and procedures.
- Transcribed provider orders and office correspondence accurately.
- Communicated with patients about hospital policies and visit instructions.
- Answered questions and resolved concerns raised by both patients and specialists.
- Coordinated with external agencies to ensure timely processing of referrals.
- Monitored patient progress throughout the referral process.
- Advised staff on appropriate protocols when making a referral.
- Reviewed data obtained from referring physicians for completeness and accuracy.
- Communicated regularly with patients regarding their care plans following a referral.
- Performed data entry related to referrals into electronic health record systems.
- Adhered to HIPAA regulations when handling confidential patient information.
- Compiled, recorded, or coded data from referrals or surveys using a computer or specified form.
Unit Secretary/Monitor Technician
Southern Regional Hospital
Riverdale, Georgia
04.2011 - 04.2014
- Monitored cardiac rhythms and reported critical changes to nursing staff.
- Interpreted telemetry strips and identified abnormal heart patterns.
- Updated patient records with rhythm observations and shift notes.
- Set up telemetry equipment and verified lead placement accuracy.
- Responded to alarms and escalated urgent findings to clinicians.
- Maintained monitoring stations and checked equipment for proper function.
- Communicated patient status changes to nurses and physicians.
- Managed patient records and unit paperwork for hospital nursing staff.
- Scheduled appointments, tests, and transport using electronic health systems.
- Prepared charts, forms, and admission documents for unit workflow.
- Organized and filed medical documents to ensure easy access for staff. and maintained organized confidential records.
- Answered phones and relayed messages between patients, nurses, and physicians.
- Ensured that all necessary paperwork was completed accurately and in a timely manner.
Unit Secretary/Monitor Technician
Medical Center
Macon, Georgia
04.2009 - 04.2011
- Monitored cardiac rhythms and alerted nursing staff to changes in patient status.
- Verified telemetry leads and equipment connections for bedside monitoring systems.
- Documented rhythm strips and patient observations in hospital monitoring logs.
- Communicated urgent alarms to nurses and physicians using unit protocols.
- Maintained patient monitor setups and replaced cables, batteries, and electrodes.
- Observed cardiac monitors for arrhythmias or other irregularities.
- Notified physicians promptly of any change in a patient's condition or status.
- Managed patient charts and unit records for hospital nursing staff
- Answered phones and relayed messages to nurses, physicians, and families
- Scheduled patient appointments, tests, and transport to ensure timely care delivery.
- Entered orders and updated information in medical record systems
- Prepared admission, transfer, and discharge paperwork for patient care
- Coordinated communication between hospital departments and unit staff to facilitate seamless patient care.
- Supported unit workflow through clerical tasks and front desk coverage
- Tracked telemetry reports and updated patient data in clinical records.
Education
Some College (No Degree) - Business Manangement in Accounting
Southwest University
El Paso, TX09-2026
Certificate - Medical
Heart of Georgia College
Georgia05-2003
Skills
- Accounting fundamentals
- Bookkeeping
- Microsoft Excel
- Payroll administration
- Invoice processing
- Appointment scheduling
- Customer service
- Critical thinking
- Data analysis
- Report generation
- Contract agreement preparation
- Multitasking
- Office supply management
- Information security
- Empathy
- Problem-solving
- Financial procedures adherence
- Records management
- Call screening
- Claim processing
- Phone etiquette
- Patient registration
- Policy adherence
- Patient coordination
- Follow-up coordination
- EHR management
- Payment processing
- Medical terminology
- Health insurance knowledge
- System updating
- Data entry
- Hiring assistance
- Staff communication
- Performance reviews
- Talent sourcing
- Orientation support
- Office protocols
- Document management
- Employee onboarding
- Candidate evaluation
- Applicant assessment
- Employee orientation
- Hiring campaigns
- Pre-employment checks
- File organization
- Compensation processing
- Employee benefits
Certification
- Administrative Assistant Certificate
- Medical Assistant Certificate
- Monitor Telemetry Technician
Accomplishments
- Awards - Atlanta Piedmont Hospital
- Awards- Medical Center
- Awards - Aspen Pointe
Timeline
Administrative Assistant
HHS Environmental Services
10.2022 - Current
Patient Access Representative
Aspen pointe Clinic
02.2020 - 09.2022
Medical Secretary
Atlanta Piedmont Hospital
04.2014 - 01.2020
Unit Secretary/Monitor Technician
Southern Regional Hospital
04.2011 - 04.2014
Unit Secretary/Monitor Technician
Medical Center
04.2009 - 04.2011
Some College (No Degree) - Business Manangement in Accounting
Southwest University
Certificate - Medical
Heart of Georgia College