Tina Boettcher
Cape Girardeau,MO
Overview
22
22
years of professional experience
Work History
Clinical Coordinator
Gibson Center for Behavioral Change
Cape Girardeau, Missouri
11.2017 - Current
- Coordinated patient care plans with interdisciplinary teams for behavioral health services.
- Implemented clinical protocols to enhance service delivery and patient outcomes.
- Trained and mentored new staff on clinical procedures and documentation standards.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Assisted in developing training materials for staff development initiatives.
- Evaluated program effectiveness through regular feedback from patients and staff interactions.
- Provided guidance and support to team members regarding clinical best practices.
- Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
- Developed and implemented clinical protocols, policies, and procedures.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Collaborated with interdisciplinary teams to ensure effective delivery of services.
- Coordinated weekly work schedules for department employees.
- Monitored clinical staff work hours, sick days and vacation time.
Correctional Sergeant
State Of Missouri Department Of Corrections
Charleston, Missouri
06.2016 - 06.2017
- Supervised daily operations within correctional facility to ensure safety and security.
- Managed inmate behavior through conflict resolution and de-escalation techniques.
- Conducted regular inspections to maintain compliance with safety regulations and procedures.
- Trained and mentored staff on proper protocols and emergency response strategies.
- Coordinated with law enforcement and external agencies during incidents and investigations.
- Developed schedules for staff assignments to optimize resource allocation and coverage.
- Facilitated communication between inmates and staff to promote a secure environment.
- Implemented policies and procedures to enhance operational efficiency within the facility.
- Supervised subordinate officers in their daily duties.
- Reviewed incident reports and other documentation submitted by subordinates.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Conducted random searches for contraband items such as weapons or drugs.
- Enforced discipline among inmates according to established rules and regulations.
- Communicated information regarding security, safety and operations through chain of command.
- Searched building and grounds, living quarters and work areas for contraband.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
Staff Member
Division Of Motor Vehicles
Perryville, Missouri
01.2004 - 12.2008
- Processed customer applications for driver licenses and identification cards.
- Assisted customers with inquiries regarding motor vehicle regulations and services.
- Administered written and driving tests for new drivers in compliance with state requirements.
- Maintained accurate records of transactions and customer interactions in database systems.
- Collaborated with team members to improve service delivery and customer satisfaction.
- Educated the public on various DMV services and documentation requirements.
- Implemented efficient workflows to manage peak traffic during busy periods.
- Trained new staff on operational procedures and customer service standards.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Built and maintained working relationships with peers and upper management.
- Met incoming customers pleasantly and offered support and service.
- Processed payments, issued receipts and provided change.
Education
High School Diploma -
St Vincent De Paul
Perryville, MO06-1994
Some College (No Degree) -
Southeast Missouri State University
Cape Girardeau, MOSkills
- Clinical protocols
- Patient care coordination
- Staff training
- Policy development
- Program evaluation
- Interdisciplinary collaboration
- Conflict resolution
- Communication facilitation
- Operational efficiency
- Team leadership
- Problem solving
- Time management
- HIPAA compliance
- Administrative assistance
- Unit supervision
- Decision making
- Clinical staff support
- Clinical documentation
- Unit leadership
Accomplishments
- State of Missouri Live Saver Award
Timeline
Clinical Coordinator
Gibson Center for Behavioral Change
11.2017 - Current
Correctional Sergeant
State Of Missouri Department Of Corrections
06.2016 - 06.2017
Staff Member
Division Of Motor Vehicles
01.2004 - 12.2008
High School Diploma -
St Vincent De Paul
Some College (No Degree) -
Southeast Missouri State University
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