Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tina Borawski

Independence,MO
Tina Borawski

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

20
years of professional experience

Work History

Eli's tree company llc

Supervisor/insurance billing specialist
03.2019 - Current

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained database systems to track and analyze operational data.
  • Created and managed project plans, timelines and budgets.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

AAAA Auto Sales And Repair

Office Manager
01.2005 - 09.2017

Job overview

  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Established team priorities, maintained schedules and monitored performance.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.

Education

Fort Osage High School
Independence, MO

High school diploma
04.2005

University Overview

Skills

  • Accounts Receivable
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Team building
  • Operations management
  • Project management
  • Process monitoring and improvement
  • Relationship building
  • Policy enforcement
  • Project planning
  • Priority management
  • Conflict resolution
  • Inventory oversight
  • Expectation setting
  • Negotiation
  • Waste reduction
  • Business development
  • Data analytics
  • Industrial hygiene
  • Verbal and written communication
  • Safety protocols
  • Policy and procedure development
  • Task delegation
  • Quality control
  • Documentation and reporting
  • Workflow management
  • Employee development
  • Risk management
  • Performance management
  • Department organization
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving
  • Time management
  • Excellent communication
  • Adaptability and flexibility
  • Effective communication
  • Organizational skills
  • Active listening
  • Professionalism
  • Reliability
  • Adaptability
  • Self motivation
  • Idea development and brainstorming
  • Quality assurance
  • Problem-solving aptitude
  • Continuous improvement
  • Issue research
  • Disaster recovery planning
  • Team leadership
  • Teamwork
  • Operational efficiency
  • Customer relationship management
  • Inventory management
  • Sales strategies

Timeline

Supervisor/insurance billing specialist
Eli's tree company llc
03.2019 - Current
Office Manager
AAAA Auto Sales And Repair
01.2005 - 09.2017
Fort Osage High School
High school diploma
Tina Borawski