Summary
Overview
Work History
Education
Skills
Certification
Currentstatus
Work Availability
Software
Work Preference
Timeline
Hi, I’m

Tina Brackett

Harrisville,NY
Tina Brackett

Summary

Versatile professional serves as the first point of contact for patients by verifying insurance, handling paperwork, and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Overview

10
years of professional experience
1
Certification

Work History

Augustinian Academy

School Secretary
07.2022 - 05.2024

Job overview

  • Organized and managed school office operations and procedures, including filing systems, recordkeeping systems, event scheduling, and mail distribution
  • Provided administrative support to the principal and other staff members with a high degree of discretion and confidentiality
  • Greeted visitors, answered phone calls, responded to inquiries in person or via email and phone
  • Coordinated communication between teachers, parents, students, and outside vendors regarding school activities
  • Maintained updated student records in accordance with district policies and procedures
  • Created spreadsheets using Excel to track class attendance records and grades as required by the school board policy guidelines
  • Made copies of correspondence and other printed material
  • Maintained scheduling and event calendars.

Volunteer Transportation

Transportation Coordinator
09.2016 - 09.2020

Job overview

  • Handled calls from drivers, clients, and other route-related inquiries
  • Coordinated pickup and delivery of clients in a timely manner
  • Utilized routing software to construct well-planned routes
  • Provided excellent customer service by responding promptly to inquiries from clients or vendors
  • Developed and maintained highly efficient transportation schedules for multiple clients
  • Scheduled drivers to maximize transportation revenue and guest satisfaction
  • Planned and established schedules.

Transitional Living

Administrative Support Assistant
01.2016 - 09.2016

Job overview

  • Organized and maintained office filing systems, both digital and physical records
  • Answered incoming calls in a professional manner and directed calls to appropriate personnel
  • Performed general clerical duties such as photocopying, faxing, mailing, and filing
  • Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
  • Updated patient records, medical histories, and contact information for traceability
  • Processed payment transactions for cash, checks, and credit and debit cards
  • Greeted patients immediately upon arrival, providing excellent customer service
  • Scheduled appointments, managed calendars, and coordinated meetings efficiently.

Summit Village

Activities Assistant
03.2014 - 09.2015

Job overview

  • Provided support to individuals with physical and cognitive disabilities, ensuring their safety during activities
  • Created a positive atmosphere by encouraging participation in group activities
  • Assisted with decorating and preparing the facility for special events and seasonal parties
  • Assisted nurses with patient care activities such as vital sign monitoring, ambulation, and hygiene
  • Transferred and assisted patients with mobility using various methods
  • Assisted at meal times with cutting up food and feeding patients
  • Helped patients with ambulation and range of motion exercises
  • Utilized computer systems to document patient information according to established protocols.

Education

Jefferson Community College
Watertown

Certification from Medical Coding

University Overview

Certificate of Completion in Medical Coding

Skills

  • Scheduling appointments
  • File Maintenance
  • Microsoft Office
  • Calendar Management
  • Medical Terminology
  • Patient Scheduling
  • Clerical experience
  • Front desk
  • Typing
  • Hospital experience
  • Communication skills
  • Medical Billing
  • Medical Office Experience
  • Policy Enforcement
  • Attendance Tracking
  • Office Equipment Operation
  • Strong Organization
  • Document Preparation

Certification

  • BLS Certification
  • CPR Certification
  • Driver's License
  • Certified Home Health Aide

Currentstatus

Currentstatus
Present
Availability
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Software

Microsoft word

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balancePaid time offCompany Culture

Timeline

School Secretary
Augustinian Academy
07.2022 - 05.2024
Transportation Coordinator
Volunteer Transportation
09.2016 - 09.2020
Administrative Support Assistant
Transitional Living
01.2016 - 09.2016
Activities Assistant
Summit Village
03.2014 - 09.2015
Jefferson Community College
Certification from Medical Coding
Tina Brackett