Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Sevita Missouri Mentor
05.2025 - Current
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters, as well as maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for individuals.
Assisted individuals in achieving personal goals through tailored care plans and daily skill-building activities.
Improved individuals self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Monitored medication administration, maintaining accurate records to ensure individual safety and compliance with prescribed treatment plans.
Promoted physical well-being by supporting individuals in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Documented progress notes thoroughly to track individuals achievements, concerns, or changes in behavior patterns.
Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Professional Bather/cashier
PetSmart
12.2024 - 05.2025
Ensured positive experiences and outcomes for pet parents through various communication methods.
Engaged with pet parents by addressing their questions during store visits.
Prepared online orders for pick-up in store and ensured a smooth, positive, pick-up experience.
Ensured cleanliness and proper care of store-owned pets by maintaining their feeding, watering, and habitat needs.
Worked with a team in executing weekly pricing updates alongside monthly promotional pricing.
Organized, replenished, and maintained product displays to align with sales floor standards.
Helped to promote special events such as adoption weekends, Treats enrollment, charity events, etc.
Direct Personal Care
Regina Valente
06.2024 - 10.2024
Supported clients in performing routine household tasks including cleaning, cooking, and laundry.
Monitored and reported behavioral abnormalities to client's guardian.
Coordinated client travel to off-site activities throughout shift.
Guided client in maintaining daily hygiene through verbal prompts and visual aids as needed.
Supported client in interpreting daily occurrences and environment.
Maintained accurate records of client interactions and daily activities.
Direct Personal Care
Catherine Hill
05.2024 - 08.2024
Enhanced learning of daily skills using verbal and visual techniques.
Guided client in reaching Personal Plan targets, emphasizing hygiene and social skills development.
Recorded time usage and evaluated progress towards objectives.
Communicated mood and behavior changes to client's guardian.
Designed client-specific chart to facilitate tracking of medication counts.
Direct Support Professional- Employment Services
Choices for People Center
08.2023 - 03.2024
Coordinated approved services from Vocational Rehabilitation and Department of Mental Health for client engagement.
Delivered individualized services and training for individuals in compliance with their individual plan or other specific guidelines.
Maintained working relationships with employers, industry organizations and public agencies to source job opportunities for clients.
Reviewed personal attributes and professional experience to recommend appropriate job matches.
Enhanced client readiness for employment opportunities through tailored resume and using variety of industry readiness techniques.
Guided clients in exploring job opportunities through online platforms and professional networks.
Supported application workflow and ensured consistent follow-up.
Compiled daily and monthly reports for division with meticulous attention to detail.
Direct Support Professional-Community Services
Choices for People Center
11.2021 - 08.2023
Coordinated transportation and scheduling for medical and other appointments.
Supported individuals with shopping, ensuring medications were refilled and available, cooking, cleaning, and laundry.
Facilitated cost-effective travel arrangements for activities across multiple locations.
Tracked and documented progress towards set goals in Individual Support Plan on a daily and monthly basis.
Key Holder/Clerk
Do Drop In
10.2020 - 10.2022
Opened and closed store; ensured cleanliness of store; ensured products stocked on the shelves; assisted customers in completing their purchases; completed opening/closing procedures including counting down money drawers and completed shift reports.
Ensured that deposit and drawers are locked in the safe at the end of shift.
Education
Associate's degree - Business Administration
Metro Business College
Rolla, MO
Skills
Leadership/Team Management
Time/Schedule Management
Budgeting
Office Management
Communication skills
Report Preparation
Crisis intervention
Medication Administration
Organizational skills
Proficient Computer Skills
First Aid/CPR
Documentation and Record Keeping
Compassionate Caregiving/Patient Care
Patient observation
Case management
Workforce development
Certification
American Red Cross Adult First Aid/CPR/AED certified 6/9/2025. Valid through 6/9/2027. Certificate ID: 01VHNDA