Hi, I’m
Tina Brown
Winston-Salem,NC
Summary
Reliable and professionally familiar with administrative skills, proficient in supporting customer service and compliance. Strong time management skills.
Overview
16
years of professional experience
Work History
Burlington Coat Factory Department Store
Retail Sales Associate
10.2023 - Current
Job overview
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Built customers loyalty with retention by delivering excellent shopping experiences.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor along with merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Wright Of North Carolina
Traffic Control Flagger
03.2022 - 08.2023
Job overview
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Provided clear instructions to motorists regarding detours or alternate routes during road closures or delays.
- Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
Ralph Lauren - Graham Personnel
Customer Service Representative
11.2021 - 01.2022
Job overview
- Delivered prompt service to prioritize customer needs.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and companies alike.
- Promptly responded to inquiries and requests from prospective customers.
- Placing to canceling orders from catalog online. From United States to Canada.
Allied Universal Security Services
Security Officer
01.2020 - 11.2021
Job overview
- Regulated, pedestrian traffic onto building grounds.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to any escalated crises.
- Screened individuals, prevented passages to prohibited patrons into restricted areas.
- Responded quickly to emergency situations to assess and deflect issues.
- Created, culture of safety awareness among employees through regular presentations and communication on security issues.
- Monitored and video monitored authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Salemtowne
Welcome Center Attendant
07.2020 - 08.2021
Job overview
- . Assisted residents, guests, family members and staff members with transportation arrangements. Or accommodating recommendations based on individuals preferences entering or exiting premises.
- Routed incoming calls, mail, messages to relevant personnel without delay.
- Monitor cameras of premises.
- Daily documentations.
Wake Forest Baptist Health
Medical Unit Secretary
10.2007 - 09.2019
Job overview
- Achieved high level of customer satisfaction by addressing patient concerns promptly and professionally, maintaining open lines of communication throughout their stay.
- Assisted in training new Medical Unit Secretaries, sharing organizational knowledge and best practices for efficient operations.
- Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
- Contributed to positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Managed inventory of office and medical supplies. To maintain, organized well-stocked workspace for entire team.
- Assisted nursing staff in organizing patient charts and updating daily census reports to maintain accurate unit statistics.
- Assisted with laboratory testing, answer in coming calls, assisted with staff scheduling, copy papers, fax papers, update medical charts and monitored telemetry monitor.
Education
Living Arts InstitutionWinston-Salem, NC
Diploma from Medical Assisting
04.2011
Forsyth Technical Community CollegeWinston-salem, NC
Certification from Medical Unit Secretary
08.2007
Forsyth Technical Community CollegeWinston-salem, NC
Certificate from Nurse Assistant I
06.1996
Forsyth Technical Community CollegeWinston-salem, NC
Certificate from Office Technology
01.1995
Skills
- Microsoft, Excel, Powerpoint,
- Medical Terminology
- Customer Service
- 40 wpm Typing Speed
- Data Entry and 10-Key
- Office Supplies and Inventory
- Front Desk Operations
- Medical Records Management & Documentation
- Data Entry and 10-Key
- EPIC EMR
- Data Entry and 10-Key
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Associate
Burlington Coat Factory Department Store
10.2023 - Current
Traffic Control Flagger
Wright Of North Carolina
03.2022 - 08.2023
Customer Service Representative
Ralph Lauren - Graham Personnel
11.2021 - 01.2022
Welcome Center Attendant
Salemtowne
07.2020 - 08.2021
Security Officer
Allied Universal Security Services
01.2020 - 11.2021
Medical Unit Secretary
Wake Forest Baptist Health
10.2007 - 09.2019
Living Arts Institution
Diploma from Medical Assisting
Forsyth Technical Community College
Certification from Medical Unit Secretary
Forsyth Technical Community College
Certificate from Nurse Assistant I
Forsyth Technical Community College
Certificate from Office Technology
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