Tina Bullard
Prattville,AL
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 15 years of relevant work experience to your team.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
Walgreens
05.2021 - 05.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Team Lead - Patient Access
Gulf Medical
01.2011 - 10.2013
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Patient Access Representative
Berryhill Orthopedic
03.2010 - 12.2010
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
Associate of Science -
Pensacola State College
Pensacola, FL05.2005
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Insurance Verification
Timeline
Pharmacy Technician
Walgreens
05.2021 - 05.2024
Team Lead - Patient Access
Gulf Medical
01.2011 - 10.2013
Patient Access Representative
Berryhill Orthopedic
03.2010 - 12.2010
Associate of Science -
Pensacola State College
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