Tina Burns
Seminole
Summary
I am a devoted employee and would make a great addition to the team. I work hard and am dedicated. I am adept at handling high caseloads without sacrificing quality I am a Compassionate Casemanager accustomed to treating diverse patient needs while managing dynamic conditions. I am a Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Casemanager Indian Child welfare
Seminole Nation
Wewoka
03.2022 - Current
- Coordinated client intake and assessment for comprehensive case management.
- Developed individualized service plans tailored to client needs and goals.
- Facilitated communication between clients, service providers, and community resources.
- Monitored client progress and adjusted services as necessary for effective support.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Attend court hearings
- Determine and maintain to safety for every child.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Behavioral Health Case Manager
Avenues Recovery
Pink
07.2018 - Current
- Link, refer, advocate, monitor.
Case Manager II Rehab specialist and Certified Peer Recovery Support specialist
Oklahoma Families First, Inc
Holdenville
01.2017 - Current
- Individual and Group sessions working with mental health and substance abuse individuals.
- Drug court clients, DA supervision clients, DHS clients.
Department of Human Services
State of Oklahoma
Holdenville
06.2019 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor's - human resources/rehab and addiction
East Central University
Ada, OKSome College (No Degree) - Elementary Education
Seminole State College
Seminole , Oklahoma Skills
- Decision making
- Mental Health
- Experience with children
- Home health
- Case management
- Problem solving
- Documentation
- Employee relations
- Basic life support
- Microsoft Office
- Case Management
- Peer Recovery
- Rehab
- Ethical
- Empathy
- Dependable
- Loyal
- Optimistic
- Positive
- Teachable
- People skills
- Milan Program skills
- HIPAA
- Childhood development
- Human resources
- Microsoft Word
- E-learning platforms
- Microsoft PowerPoint
- Writing skills
- Zoom
- Client assessment
- Service planning
- Crisis intervention
- Community resource coordination
- Behavioral health knowledge
- Customer advocacy
- Communication skills
- Empathetic listening
- Time management
- Verbal and written communication
- Client advocacy
- HIPAA compliance
- Case management tracking
- MS office
- Team collaboration
- Client relationship management
- Emotional awareness
- Case documentation
- Staff management
- Regulatory compliance
- Court mandated reporter
- Documentation proficiency
- Patient assessments
- Positive attitude
- Active listening
- Risk assessment
- Community resources
- Progress evaluations
- Relationship building
- Decision-making
- Ethical judgment
- Problem-solving
- Goal setting
- Organization and multitasking
- Clear communication
- Report writing
- Needs assessment
- Home visits and inspections
- Documentation and reporting
Certification
- Case Manager II rehabilitation specialist and Certified Peer Recovery Support specialist, 11/01/16, 08/01/17, Peer support. Individual and Group sessions. Working with the Matrix program.
- Driver's License
- Professional In Human Resources
Additional Information
I am a devoted employee and would make a great addition to the team.
Languages
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Casemanager Indian Child welfare
Seminole Nation
03.2022 - Current
Department of Human Services
State of Oklahoma
06.2019 - 03.2022
Behavioral Health Case Manager
Avenues Recovery
07.2018 - Current
Case Manager II Rehab specialist and Certified Peer Recovery Support specialist
Oklahoma Families First, Inc
01.2017 - Current
Bachelor's - human resources/rehab and addiction
East Central University
Some College (No Degree) - Elementary Education
Seminole State College