Performance-driven Associate with stellar record of accomplishment while following processes and procedures while remaining complainant to support the company .Experienced listening, identifying, and resolving customer needs. Follow directions, procedures and communication and apply those skills with a professional attitude both with customers and my co-workers. Skillful in multiple computer applications and programs while accurately typing and inputting data with precision. Flexible with work schedule.
Very active in the community and do volunteer work for the community through Advance America.
I have exceeded performance levels and targets at all positions where I have been employed. I have been employee of the month and always been a top performer.
I am a notary public.
I have over 25 years of in-bound and work from home experience with heavy phone volume and utilizing multi systems. I have excellent written and verbal communication skills which allows me to communicate in person, by phone, and through e-mail. I am able to adapt and am flexible in a changing, high volume, fast paced environment. I interact professionally and exhibit appropriate social skills and and am compliant with policies and procedures. Developing and maintaining business relationships ia a ability I possess.