Results-oriented Department Lead enthusiastic about improving service quality, team efficiency and bottom-line profitability. First-rate team, schedule, and project manager with exceptional communication and planning abilities.
Overview
7
7
years of professional experience
Work History
Dept Lead
Walmart
07.2018 - 03.2020
Ensure high quality products are available in meat and produce
Pack ready-to-sell products in proper containers and stock displays
Keep area clean, sanitized, and customer-ready
rotate stock, label produce/meat/bakery items with labels
Unload trucks
use hand held for inventory checks, inventory all produce/meats/bakery when corporate requests.
Cashier
Hauser Smoke Shop
08.2014 - 09.2016
Opening store duties
Logging in tills
Start lotto machine, and fish and game computer
Track scratch tickets
Fill hot food warmer
Start coffee
Sell alcohol, tobacco, and Lottery tickets following state and government guidelines.
Sell fishing and hunting licenses following state and government guidelines.
Handle cash, credit, or check transactions with customers.
Server/Cashier/Cook
Big Daddy's Bar and Grill
09.2013 - 02.2014
Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with regular customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Checked guests' identification before serving alcoholic beverages.
Education
High School -
Bonners Ferry High School
Bonners Ferry, ID
06.1993
Skills
Exceptional verbal and written communication skills
Quick learner
Team management
Customer oriented
Strong client relations
Friendly
Helpful
Fast and efficient service worker
Multitasking strength
Inventory coordination
References
Keira Hale, 208-262-6999
Melissa Haagenson, 208-518-6727
Timeline
Dept Lead
Walmart
07.2018 - 03.2020
Cashier
Hauser Smoke Shop
08.2014 - 09.2016
Server/Cashier/Cook
Big Daddy's Bar and Grill
09.2013 - 02.2014
High School -
Bonners Ferry High School
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