Tina Carder
Alexandria,KY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
University Of Cincinnati Medical Center
Cincinnati, OH
05.2021 - 07.2024
- Coordinate all department Tumor Boards
- Assistant director of Autopsy service in admin duties
- Executed record filing system to improve document organization and management.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Manage & maintain Office supply & ordering supplies
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
OR Scheduler III/ Perioperative Assistant
UC Health Hospital
Cincinnati, OH
05.2020 - 05.2021
- Manage surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment
- Created spreadsheets using Microsoft Excel for daily Anesthesia numbers
- Offered friendly and efficient service to everyone, handled challenging situations with ease.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
Surgery Scheduler III
University Of Cincinnati Medical Center
Cincinnati, Ohio
11.2018 - 05.2020
- Educated patients on their surgery & was the main point of contact
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan
- Verified insurance coverage and obtained authorizations
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Verified insurance coverage and obtained pre-authorizations.
- Updated daily operating room calendars with accurate appointment schedules.
- Streamlined operational efficiencies by collaborating with surgeons, anesthesiologists, and nursing staff to coordinate timely surgeries.
Medical Secretary/Patient Service Representative
Interventional Pain Specialists
Crestview Hills, Ky
07.2016 - 05.2018
- Served patients in friendly, efficient manner following outlined steps of service
- Reviewed and corrected claim errors to facilitate smooth processing
- Took co-payments and compiled daily financial records
- Actively listened to patients' requests, confirming full understanding before addressing concerns
Homemaker
Myself
Alexandria, NY
09.2007 - 07.2016
- Maintained family's schedule and organized events
- Basic banking and bookkeeping tasks
- Organized and attended meetings, including compiling all documents and ahead of time
Medical Secretary
St. Elizabeth Healthcare
301 Medical Village Drive, Edgewood Ky
01.2003 - 09.2007
- Scheduled medical procedures
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Managed physician calendar, including scheduling patient appointments and procedures
Education
High School Diploma - undefined
Campbell County High School
2000
Skills
- Excellent customer service & communication skills
- Ability to multitask and work independently
- Excellent interpersonal skills
- Resourceful and reliable worker
- Self-motivated professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
University Of Cincinnati Medical Center
05.2021 - 07.2024
OR Scheduler III/ Perioperative Assistant
UC Health Hospital
05.2020 - 05.2021
Surgery Scheduler III
University Of Cincinnati Medical Center
11.2018 - 05.2020
Medical Secretary/Patient Service Representative
Interventional Pain Specialists
07.2016 - 05.2018
Homemaker
Myself
09.2007 - 07.2016
Medical Secretary
St. Elizabeth Healthcare
01.2003 - 09.2007
High School Diploma - undefined
Campbell County High School
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