Tina Carder
Alexandria,KY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant to Director
UC Health Hospital Pathology Dept
Cincinnati, OH
05.2021 - Current
- Coordinate all department Tumor Boards
- Assistant director of Autopsy service in admin duties
- Executed record filing system to improve document organization and management.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Manage & maintain Office supply & ordering supplies
OR Scheduler III/ Perioperative Assistant
UC Health Hospital
Cincinnati, OH
05.2020 - 05.2021
- Manage surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment
- Created spreadsheets using Microsoft Excel for daily Anesthesia numbers
- Offered friendly and efficient service to everyone, handled challenging situations with ease.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
Surgery Scheduler II
UC Health Neurosurgery
Cincinnati, Ohio
11.2018 - 05.2020
- Educated patients on their surgery & was the main point of contact
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan
- Verified insurance coverage and obtained authorizations
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience
Medical Secretary/Patient Service Representative
Interventional Pain Specialists
Crestview Hills, Ky
07.2016 - 05.2018
- Served patients in friendly, efficient manner following outlined steps of service
- Reviewed and corrected claim errors to facilitate smooth processing
- Took co-payments and compiled daily financial records
- Actively listened to patients' requests, confirming full understanding before addressing concerns
Homemaker
Myself
Alexandria, NY
09.2007 - 07.2016
- Maintained family's schedule and organized events
- Basic banking and bookkeeping tasks
- Organized and attended meetings, including compiling all documents and ahead of time
Medical Secretary
St. Elizabeth Healthcare
301 Medical Village Drive, Edgewood Ky
01.2003 - 09.2007
- Scheduled medical procedures
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Managed physician calendar, including scheduling patient appointments and procedures
Education
High School Diploma - undefined
Campbell County High School
2000
Skills
- Excellent customer service & communication skills
- Ability to multitask and work independently
- Excellent interpersonal skills
- Resourceful and reliable worker
- Self-motivated professional
Timeline
Administrative Assistant to Director
UC Health Hospital Pathology Dept
05.2021 - Current
OR Scheduler III/ Perioperative Assistant
UC Health Hospital
05.2020 - 05.2021
Surgery Scheduler II
UC Health Neurosurgery
11.2018 - 05.2020
Medical Secretary/Patient Service Representative
Interventional Pain Specialists
07.2016 - 05.2018
Homemaker
Myself
09.2007 - 07.2016
Medical Secretary
St. Elizabeth Healthcare
01.2003 - 09.2007
High School Diploma - undefined
Campbell County High School
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