Tina Carrillo

• Partnered with registered nurses and physiotherapists to provide care to patients.
• Reported concerns to nurse supervisor to promote optimal care.
• Worked closely with clinical staff to support therapeutic and behavioral plans.
• Maintained detailed records of services performed on clients.
• Improved patient outlook and daily living through compassionate care.
• Coordinated transportation services for clients when necessary.
• Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
• Consulted with client care team to continually update care plans.
• Respected the rights of each individual client while maintaining confidentiality of all personal information.
• Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
• Educated families about available resources for home health care services in the local community.
• Contacted medical providers on behalf of clients to follow up on appointments.
• Monitored vital signs, including blood pressure, temperature and pulse rate.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Contributed to case reviews of client status and progress.
• Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked effectively in team environments to make the workplace more productive.
• Utilized various software and tools to streamline processes and optimize performance.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Adhered to all healthcare regulations, including HIPAA and OSHA standards.
• Verified collection orders and communicated discrepancies to nurses.
• Interacted with patients to gather and record data prior to blood draws.
• Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
• Participated in continuing education to stay current with phlebotomy practices.
• Entered patient information and test orders into computer systems accurately.
• Scheduled appointments and managed patient flow to minimize wait times.
• Provided excellent customer service while interacting with patients.

This was an externship.