Hi, I’m
Tina Carter
Powder Springs,GA
Summary
Proven track record in enhancing customer satisfaction and sales, notably at Shoneys, by adeptly handling cash transactions and upselling premium products. Excelled in maintaining a clean and organized environment, leveraging skills in cash register operation and customer service. Demonstrated ability to resolve complaints swiftly, ensuring a positive shopping experience. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
12
years of professional experience
Work History
Walmart
Cashier
01.2001 - 10.2007
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Retrieved items for customers and verified prices.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
Shoneys
Waitress
02.1997 - 01.2001
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Picadilly
Waitress
03.1996 - 12.1999
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Smyrna High SchoolSmyrna, GA
from GED
08.1986
Skills
- Cash Register Operation
- Customer Assistance
- ID Verification
- Cash Handling
- Customer Service
- Product restocking
- Payment Collection
Timeline
Cashier
Walmart
01.2001 - 10.2007
Waitress
Shoneys
02.1997 - 01.2001
Waitress
Picadilly
03.1996 - 12.1999
Smyrna High School
from GED