Tina Cazares
San Bernardino,CA
Summary
Experienced Associate Clinical Administrative Coordinator well-versed in handling clerical, healthcare management, auditors and legal documents in busy healthcare environments. Highly organized and detail-oriented with excellent planning and communication skills. Prepared to offer 12 years of related experience to a challenging new role with room for advancement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Associate Clinical Administrative Coordinator
Optum - Beaver Medical Group
07.2012 - Current
- Provided comprehensive administrative support to department staff.
- Reviewed cases to determine need for escalation.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Responded to patient inquiries to provide information and details of medical records.
- Printed and photocopied documents to provide patients with copies of medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained relationships with medical providers, attorneys and auditors.
- Followed up with patients about medical and healthcare processes.
- Input data into computer programs and filing systems.
- Followed up with medical staff regarding missing information in patient records.
- Assisted in training new staff on medical record processing and filing procedures.
- Identified new methods to optimize medical records management.
- Managed electronic medical records for over 100 patients.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained high-level knowledge of federal and California regulations on patient privacy.
- Built strong relationships with patients and families for optimized care satisfaction.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
Clerk
San Bernardino City Unified School District
03.2000 - 07.2012
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed documents and materials to disseminate information to appropriate parties.
- Produced high-quality communications for internal and external use.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
- Assisted with onboarding of new employees.
- Utilized office management software to record and track Workers' Compensation cases.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and projects.
- Ability to multi-task working under 4 Workers' Comp Adjusters, 1 Director and assisting the Assistant Superintendent through high volume responsibilities and meet deadlines.
- Assisting Employee Benefits Department with medical insurance tasks and meeting deadlines.
- Enroll or terminate employees from Medical, Dental and Vision benefits such as Healthnet, Kaiser, Delta Dental, and VSP.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
High School Diploma -
Pacific High School
San Bernardino, CASkills
- ICD-10 Coding
- Medical Terminology
- Health Information Systems (HIS)
- Policy Implementation
- Medical Records Management
- HIPAA Compliance
- Administrative Duties
- Assist Medical Auditors
- Database Management
- Verbal and Written Communication
- Protected Health Information
- Records Request Handling
Certification
- Certified Medical Billing and Coding, Cal State University of San Bernardino - June 2023
Timeline
Associate Clinical Administrative Coordinator
Optum - Beaver Medical Group
07.2012 - Current
Clerk
San Bernardino City Unified School District
03.2000 - 07.2012
High School Diploma -
Pacific High School
- Certified Medical Billing and Coding, Cal State University of San Bernardino - June 2023
Similar Profiles
Benito RiosBenito Rios
LVN Nursing Supervisor at Optum - Beaver Medical GroupLVN Nursing Supervisor at Optum - Beaver Medical Group
Jennifer JohnsonJennifer Johnson
RN / Charge Nurse at Optum / Beaver Medical GroupRN / Charge Nurse at Optum / Beaver Medical Group
PERLA RODRIGUEZPERLA RODRIGUEZ
Radiology Technologist at Optum/Beaver Medical GroupRadiology Technologist at Optum/Beaver Medical Group